Senior Director, RFP Excellence Office - Remote
RFP Strategy and Execution
Strategy and Solution Development: Create and maintain, in partnership with REO and functional area leadership, baseline strategy frameworks for assigned focus areas that align with best-in-class, differentiated offerings for competitive bid submissions. Leverage lessons learned from prior bid postmortems to refine strategies and drive improved performance.
Response Strategy Development: Translate baseline strategy frameworks into market-specific RFP strategies, incorporating key insights from previous bids, competitor positioning, and proof points that demonstrate the efficacy of health plan programs.
Competitive Analysis: Lead REO RFP Competitive Insights efforts to assess market trends, competitor solutions, and enterprise proof points for assigned focus areas to influence strategic planning and solution development to deliver highly competitive bid responses.
Innovation: Identify opportunities for continuous improvement and innovation across the enterprise to enhance product offerings and maintain a competitive edge.
Cross-Functional Engagement: Collaborate with teams across C&S, UHC, UHN and Optum to align bid strategies for assigned RFP questions and focus areas with organizational assets and ensure highly competitive RFP responses.
Strategic Initiatives and Transformative Efforts: Spearhead strategic initiatives and transformative efforts to propel the C&S growth agenda and national strategy forward, while fostering innovation and driving process optimization across the REO team to elevate operational excellence and deliver high-impact RFP responses.
Core Competencies
Strategic Execution: Translates high-level strategies into actionable plans and manages competing priorities to deliver results within tight timelines.
Collaboration and Relationship Management: Builds solid partnerships across teams and fosters alignment to achieve shared objectives.
Critical Thinking and Analytical Expertise: Proactively anticipates challenges, synthesizes complex information, and applies critical thinking to develop innovative solutions that address organizational and state-specific goals.
Enterprise Engagement: Demonstrates organizational agility by navigating matrixed environments and fostering cross-functional collaboration.
Commitment to Excellence: Sets high standards for self, continuously seeking opportunities for growth and innovation.
Adaptability and Resilience: Thrives in fast-paced, dynamic environments, effectively managing ambiguity and adjusting approaches as needed to respond to shifting priorities, supporting change initiatives with a growth mindset.
Business Process and Project Management Excellence: Demonstrates exceptional organizational skills and project management expertise to design, execute, and oversee complex business processes and initiatives that deliver results efficiently and within established timelines.
Analytical Research and Insight Development: Exhibits solid analytical abilities to gather, synthesize, and distill complex information into actionable insights that inform strategic decision-making and drive organizational priorities.
Exceptional Writing and Communication Skills: Demonstrated ability to produce high-quality written work products, including clear, concise, and compelling content tailored to diverse audiences, paired with solid verbal communication skills to effectively convey ideas, provide feedback, and collaborate with stakeholders at all levels.
Required Qualifications
5+ years of Medicaid, DSNP and/or Medicare experience.
3+ years of product or program design, management or implementation experience within a matrix environment, preferably in managed care or a related industry.
1+ years supporting RFP strategy and writing for government programs (i.e., Medicaid, D-SNP, Medicare).
Experience embedding AI-assisted ways of working into daily work (e.g., AI-generated competitive analysis, vendor performance analytics, executive presentations).
Commitment to work flexible hours to support bid preparation.
Ability to travel up to 25% nationally.