Senior Director Of People Operations

Key Responsibilities

• Develop and execute a scalable People Operations strategy aligned with aggressive organizational growth goals.
• Build and enhance HR infrastructure, policies, systems, and workflows to support rapid headcount expansion.
• Partner with executive leadership on organizational design, workforce planning, and long-term people strategy.
• Lead organizational change initiatives related to company growth, structure, and operational effectiveness.
• Serve as a trusted advisor to executive and senior leadership on organizational effectiveness, performance management, and employee engagement.
• Lead, coach, and develop a high-performing People Operations team.
• Drive consistency and operational excellence across multiple locations and departments.
• Own the employee lifecycle from onboarding through offboarding.
• Design and implement programs that improve engagement, retention, development, and overall employee satisfaction.
• Partner with internal teams to reinforce company culture and employee well-being.
• Refine and manage performance management systems aligned with company objectives.
• Support organizational planning and career development initiatives.
• Drive accountability, leadership development, and succession planning.
• Partner with business leaders to identify and develop high-potential talent.
• Lead compensation strategy and market benchmarking.
• Oversee benefits strategy to ensure competitive and valuable employee offerings.
• Ensure compliance with all applicable federal, state, and local employment laws.
• Maintain HR policies and employment practices that support organizational growth while minimizing risk.
• Own HRIS strategy and people analytics.
• Develop dashboards and reporting for key HR metrics including: Retention, Employee engagement, Performance, Organizational health, Workforce trends.
• Utilize data to identify opportunities, mitigate risks, and support strategic decision-making.

Qualifications

• 8–12+ years of progressive Human Resources or People Operations experience.
• 3–5+ years of leadership experience managing HR or People Operations teams.
• Experience within high-growth, multi-location organizations strongly preferred.
• Demonstrated success helping organizations scale from approximately 300–500 employees to 1,000+ employees.
• Proven ability to build and lead high-performing HR teams.
• Deep expertise in: Employee Relations, Employment Law & Compliance, Compensation & Benefits, Organizational Design, Performance Management.
• Strong business acumen with the ability to align people strategy with organizational growth objectives.
• Experience supporting multi-state operations is highly preferred.

Compensation and Benefits

• Total Compensation OTE $175,000
• Competitive salary ranging from 120,000 - 140,000 commensurate with experience, plus bonuses
• Full medical, dental, life, and disability insurance plans.
• Paid parental leave, generous PTO, and company holidays.
• Two days of Volunteer Time Off / year.
• 401(k) retirement savings with company match.
• Leadership development, coaching, and executive exposure.
• High-impact role with visibility across the entire organization.
• Wellness Club including free access to 50,000 gyms, nutritional partners, and other wellness programs.
• Several events throughout the year in destination cities.
• All-expense paid, 3-day trip to the Caribbean with a significant other.