SENIOR PROJECT LEADER

About the role

The Department of Social Services (DSS) is part of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). ITS supports the daily, emergent, and long-term needs of both agencies through creating and enhancing technology infrastructure and developing various computer applications.

Responsibilities

• Perform complex system, application, database design, development, and maintenance tasks for the large and complex print mailing system.
• Monitor and execute schedule jobs to ensure their successful completion and participate in problem investigation and resolution.
• Interface with ITS Production Control and Computer Operations staff to resolve technical problems with Production systems and/or applications.
• Create accurate, clear, and comprehensive technical documentation in accordance with agency standards and work with designated staff to ensure its successful turnover to Production.
• Update all documentation to reflect changes and enhancements and ensure these are put into Production in a timely fashion.
• Maintain other logs and documentation as required.
• Aid in the planning and scheduling of activities relating to the development, implementation, and maintenance of complex systems, applications, and databases.
• Communicate in a clear and timely manner, problems likely to jeopardize project schedules, system response time, data accuracy or system availability.

Qualifications

• A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project;
• A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project;
• A satisfactory combination of education and experience that is equivalent to (1) or (2) above.

Preferred Skills

• Strong interpersonal and communication skills and the ability to lead and motivate team.
• A deep understanding of database systems, data warehousing concepts, and related technologies.
• Proficiency in relevant programming languages such as SQL and Python.
• Familiarity with database management systems such as Oracle, SQL Server, and DB2.
• Experience with project management methodologies such as Agile and Waterfall, using tools such as Jira and Azure DevOps.
• Ability to analyze problems, identify root causes, and develop innovative solutions.
• Adaptability and a willingness to learn.