Senior Director, Public Relations

The best-kept secret in enterprise AI. Your job is to make sure it doesn't stay that way. Every agentic workflow in the enterprise depends on surfacing the right information at the right moment. That's what Coveo does. We're the AI-powered search and discovery platform behind companies like Intel, Dell, and Abbott - and a recognized Magic Quadrant leader. Here's the problem: not enough of the market knows it. We haven't told our story the way a company at the center of the AI shift should.

About the role

• Shape a differentiated story connecting our product vision, the market shift, and what our customers achieve - and make it land with enterprise buyers.
• Deploy the US and Canada agency budget now, prove what works, then expand into Europe and Australia.
• Build the earned-media engine from the ground up - top-tier business and tech press, podcasts, and the channels where our buyers pay attention - and lead the agency partnerships that scale it.
• Turn our marquee customers into compelling, repeatable proof points - not buried case studies, but stories people remember.
• Own our social presence and give Coveo a voice that's confident, credible, and worth following.
• Align marketing, product, and sales behind one story - and arm our executives to tell it well.
• Drive integrated communications around product launches, Gartner MQs, partnerships, and major announcements.

Requirements

• 15+ years of public relations experience, ideally in enterprise B2B technology or Software-as-a-Service (SaaS).
• Proven track record of securing top-tier media coverage and building strong journalist relationships.
• Strong strategic planning capabilities combined with hands-on execution excellence.
• Exceptional written and verbal communication skills, with the ability to translate complex technologies into clear business narratives.

Qualifications

• Experience scaling global public relations programs through agency partnerships.
• Background supporting executive thought leadership initiatives at the C-level.
• Experience managing issues and crisis communications.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.

What would make you stand out

• Experience scaling global public relations programs through agency partnerships.
• Background supporting executive thought leadership initiatives at the C-level.
• Experience managing issues and crisis communications.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.

What will qualify you for the role

• Passion for public relations and storytelling.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.