Senior Director, IT Systems

Collibra is looking for a Senior Director of Information Technology who is equal parts strategist, technologist, and builder. This role is for a hands-on leader who sets the vision and is technically grounded enough to hold the team accountable. You have personally built AI-powered workflows and bring that firsthand experience into leadership, evaluation, and raising the bar.

About the role

You will own the IT function: defining the strategy, leading a team across Infrastructure, Automation, and IT Support, and personally driving Collibra's internal AI roadmap. AI is central to how this team operates, invests, and delivers. You will embed AI into infrastructure decisions, automation pipelines, and employee support, building the most forward-looking IT function in the industry.

This role reports to the Chief People Officer and is a key voice in shaping how Collibra operates as an AI-first company internally. This is a hybrid role based in our NYC or Raleigh office, requiring at least two days per week in the office.

Responsibilities

• Own the strategy and execution of Collibra's IT roadmap by serving as the trusted technology partner to business and engineering leaders, ensuring reliability, business continuity, scalability, security, and AI-readiness across our global workforce and office environments.
• Lead and develop a team across IT Infrastructure, IT Enterprise Applications, and IT Support.
• Partner with the AI Committee to define an internal AI strategy and framework for implementation, driving adoption of AI technologies across the organization.
• Partner with senior leaders to develop functional AI roadmaps by identifying opportunities to build workflows that improve operational efficiency, velocity, and output.
• Drive the development of Collibra's internal AI deployment framework and lead adoption across non-technical teams, defining how the organization embeds AI into workflows in partnership with the AI Committee and Engineering. Success is measured by behavioral change, not just tools deployed.
• Set strategic direction for identity and access management (Okta), endpoint management (WorkspaceOne), and cloud environments (AWS, GCP), ensuring the technical foundation is secure and built to support AI at scale.
• Establish and track KPIs across IT disciplines, using data to drive continuous improvement in system uptime, ticket resolution, employee satisfaction, and infrastructure performance.
• Partner with Security, GRC, Legal, People, and Engineering to improve governance, risk, and security posture, enhance risk mitigation, data privacy, and implementation of responsible AI across platforms.
• Serve as the executive technology partner to business and engineering leaders, building trusted relationships that align enterprise technology strategy, AI adoption, and operational priorities while driving measurable business outcomes.
• Own IT vendor relationships, participate in contract negotiations and budget planning, ensuring the company has the right tools to meet current needs and future growth.

Requirements

• 10+ years of IT leadership experience, including 5+ years in a senior leadership role in a SaaS or technology environment.
• Demonstrated fluency across the current AI tool landscape: actively experimenting, staying current on technology trends, and translating firsthand knowledge into principled buy vs. build decisions.
• A track record of leading multi-functional IT organizations across Infrastructure, Integration/Automation, and Support.
• Executive-level experience developing and presenting multi-year IT strategies and AI roadmaps to C-suite and Board-level stakeholders.
• Deep expertise across enterprise platforms (Okta, AWS, GCP, Azure, Atlassian, Google Workspace) and automation tools (Workato, Boomi, MuleSoft, Ansible, Terraform).
• Experience owning enterprise IT governance, vendor strategy, budget, and risk and compliance management (e.g., SOC 2, ISO 27001, GDPR).
• A bachelor's degree in Information Technology, Computer Science, or equivalent; advanced degree or certifications preferred.
• Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
• A bachelor’s degree or equivalent related working experience is required.
• This position is not eligible for visa sponsorship.

Skills

• An executive-level leader who sets a bold vision and develops leaders to execute with excellence.
• A hands-on builder: you have personally designed and shipped AI-powered workflows and bring that credibility into every conversation about what is possible.
• Genuinely curious and believe in the power of AI: you don’t just follow the roadmap, you shape it, and bring informed, practical opinions about where AI creates real business value.
• A systems thinker who connects infrastructure, automation, support, and AI into a coherent enterprise technology strategy.
• A strategic communicator who translates complex technical decisions into clear business narratives that drive executive alignment.
• A proven change leader who brings people along through ambiguity and has a track record of IT transformation.
• Outcome-oriented: you define success in measurable terms and hold your team accountable to project impact, SLA performance, and business value delivered.
• An operator who treats reliability, security, and service quality as baseline expectations, not background noise behind AI.

Measures of success

• Within your first two weeks: Complete a listening tour with the C-suite, cross-functional stakeholders, and direct reports. Review the current IT stack, open vendor commitments, and develop a working hypothesis about where AI creates the most near-term leverage. You have a point of view and are pressure-testing it.
• Within 30 days: Map critical gaps across Infrastructure, Integration Automation, and IT Support. Identify at least one workflow to ship in the next 30 days and present a preliminary IT strategy framing to the CPO and key stakeholders. The team knows how you operate and what you expect.
• Within 60 days: Present a full IT strategy and AI roadmap to executive stakeholders with baked KPIs. Implement a prioritization framework for building solutions for the most valuable workflows. Ship at least one workflow that is live and showing measurable impact. A vendor evaluation framework is in place for informed buy vs. build decisions. Assess the team’s AI fluency and have a development plan in motion.
• Within 90 days: Ship at least one more workflow. IT support has measurably reduced ticket volume or resolution time through deflection or routing. At least one integration automation has been redesigned using AI tooling with documented time savings or error reduction. Collibra IT is operating as a strategic driver, not just a support function.

Pay

The standard base salary range for this position is $204,000.00 - $255,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including experience, skills, and location.

Benefits

In addition to base salary, we offer a competitive total rewards package, including:

• Bonus potential and equity for eligible roles.
• A Flex Fund monthly stipend.
• Pension/401k plans.
• Comprehensive health coverage.
• Flexible benefits program designed to support diverse needs, interests, and life goals.