Senior Director, IT Systems
About the role
This role reports to the Chief People Officer and is a key voice in shaping how Collibra operates as an AI-first company internally. This is a hybrid role based in our Raleigh or NYC office. Our hybrid model means you'll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.
Responsibilities
Own the strategy and execution of Collibra's IT roadmap by serving as the trusted technology partner to business and engineering leaders and ensuring reliability, business continuity, scalability, security, and AI-readiness across our global workforce and office environments
Lead and develop a team across IT Infrastructure, IT Enterprise Applications, and IT Support
Partner with the AI Committee to define an internal AI strategy and framework for implementation that also drives adoption of AI technologies across the organization
Drive the development of Collibra's internal AI deployment framework and lead adoption across non-technical teams — defining how the organization embeds AI into how work gets done, in partnership with the AI Committee and Engineering
Establish and track KPIs across IT disciplines, using data to drive continuous improvement in system uptime, ticket resolution, employee satisfaction, and infrastructure performance
Partner with Security, GRC, Legal, People and Engineering to improve our governance, risk and security posture, improve risk mitigation, data privacy, and implementation of responsible AI across our platforms
Own IT vendor relationships, participate in contract negotiations and budget planning, ensuring the company has the right tools to meet current needs and future growth
Requirements
10+ years of IT leadership experience, including 5+ years in a senior leadership role in a SaaS or technology environment
Demonstrated fluency across the current AI tool landscape: you are actively experimenting, current on where the technology is heading, and can translate firsthand knowledge into principled buy vs build decisions for the organization
A track record of leading multi-functional IT organizations across Infrastructure, Integration/Automation, and Support
Executive-level experience developing and presenting multi-year IT strategies and AI roadmaps to C-suite and Board-level stakeholders
Deep expertise across enterprise platforms (Okta, AWS, GCP, Azure, Atlassian, Google Workspace) and automation tools (Workato, Boomi, MuleSoft, Ansible, Terraform)
Experience owning enterprise IT governance, vendor strategy, budget, and risk and compliance management (e.g., SOC 2, ISO 27001, GDPR)
Qualifications
A bachelor's degree in Information Technology, Computer Science, or equivalent; advanced degree or certifications preferred
Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows
Skills
An executive-level leader who sets a bold vision and develops the leaders beneath you to execute with excellence
A hands-on builder: you have personally designed and shipped AI-powered workflows and bring that credibility into every conversation about what is possible
Genuinely curious and believe in the power of AI: you don't just follow the roadmap, you shape it, and you bring informed, practical opinions about where AI creates real business value
A systems thinker who connects infrastructure, automation, support, and AI into a coherent enterprise technology strategy
A strategic communicator who translates complex technical decisions into clear business narratives that drive executive alignment
A proven change leader who brings people along through ambiguity and has a track record of IT transformation
Outcome-oriented: you define success in measurable terms and hold your team accountable to project impact, SLA performance, and business value delivered
Benefits
Compensation for this role: The standard base salary range for this position is $204,000.00 - $255,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.
We offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.