Senior Director of IT

Essential Duties And Responsibilities

• Contribute to long-term planning and prioritization for IT infrastructure, systems, cybersecurity, and cloud services.
• Translate organizational goals and leadership direction into clear, actionable IT plans, priorities, and operational roadmaps.
• Establish, maintain, and enforce IT governance frameworks, standards, and policies to ensure consistency, security, and compliance.
• Serve as a technical and operational advisor to the Deputy CEO, escalating risks, trade-offs, and recommendations as needed.
• Directly manage and coach the IT Director, ensuring alignment between leadership direction and daily execution.
• Build and support a high-performing IT team with clear roles, accountability, and professional development pathways.
• Ensure effective talent development, performance management, and succession planning within the IT function.
• Foster a culture of collaboration, accountability, security awareness, and continuous improvement.
• Oversee the delivery of IT services to ensure reliability, availability, performance, and strong user experience.
• Provide senior oversight of infrastructure, end-user computing, telecommunications, cloud platforms, and cybersecurity operations.
• Ensure disaster recovery, business continuity, and incident response plans are developed, tested, and maintained.
• Monitor service levels, risks, and performance metrics; hold IT leadership accountable for results.
• Oversee enterprise information security, IT risk management, and compliance activities, ensuring findings are addressed in a timely manner.
• Partner with internal stakeholders and external vendors to meet regulatory, contractual, and security obligations.
• Oversee IT budgeting, forecasting, and vendor management in partnership with the CFO and Deputy CEO, ensuring fiscal responsibility and value.
• Ensure technology investments are implemented effectively and support long-term sustainability.
• Collaborate with department leaders to ensure technology solutions meet operational needs and improve efficiency.
• Act as an escalation point for complex or high-impact technology and security issues.
• Communicate clearly and effectively with both technical and non-technical stakeholders.

Competencies

• Senior IT leadership and enterprise thinking
• Clear communication and influence
• People leadership and talent development
• Risk management and security governance
• Financial acumen and vendor oversight
• Sound judgment in complex, regulated environments
• Change leadership and organizational alignment

Education And Experience

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field required; Master’s degree preferred.
• Minimum 10–12 years of progressive IT leadership experience, including managing senior IT leaders.
• Demonstrated experience leading enterprise-wide IT strategy, infrastructure, and security programs.
• Experience overseeing IT budgets, vendor contracts, and large-scale technology initiatives.
• Strong understanding of cybersecurity, risk management, and compliance best practices.
• Relevant certifications (e.g., CISSP, CISM, CISA, ITIL, PMP) preferred.