Senior Director, Account Management, Consulting

Responsibilities

• Lead a diverse team to exceed retention and expansion targets
• Drive commercial success through effective client relationship management
• Forecast retention and growth with operational rigor
• Oversee talent management and implement performance programs
• Maintain team performance and cultural integrity during transitions
• Communicate team performance and customer insights to leadership
• Recruit top talent for the team
• Act as a senior advocate for customers within the organization

Qualifications

• 10+ years in sales, account management, or client success
• 5+ years of direct people management experience
• 2+ years managing managers
• Experience in optimizing the customer journey

Benefits

• Generous benefits program
• Equity opportunities

Pay

$200,000 – $250,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available