Senior Director, Account Management

Overview

The Stellar Development Foundation (SDF) is seeking a Senior Director, Account Management to lead the account management practice within SDF's Business Development team. This role will be responsible for managing future Account Managers and relationships with a subset of tier 1 ecosystem partners.

Responsibilities

• Serve as a player-coach, leading the Account Management pod by setting performance standards and establishing best practices.
• Directly manage a personal portfolio of Tier 1 ecosystem partners.
• Represent the Account Management practice within the SDF, designing, implementing, and optimizing management processes and supporting assets to ensure operational excellence.
• Drive high-stakes engagement with regulated asset issuers, financial institutions, and payment providers.
• Accelerate ecosystem growth by scaling:
• Tokenized Real-World Assets (RWAs): Increasing AUM, TVL, and RWA-specific Monthly Active Users (MAUs).
• Payment Operations: Expanding payment volumes, wallet adoption, and Monthly Active Accounts (MAAs).
• DeFi Integration: Deepening engagement and maximizing TVL across the network.
• Identify and pitch high-growth opportunities, products, and features to existing partners.
• Provide actionable insights on market trends, regulatory shifts, and competitive positioning.
• Partner closely with Legal, Compliance, Product, and Engineering teams to remove friction and support partners in scaling their assets on the Stellar blockchain.
• Serve as a subject matter expert and brand ambassador, educating partners and industry stakeholders on the unique technical advantages and value propositions of the Stellar network.

Requirements

• 10+ years in business development or account management within financial services, capital markets, or asset management.
• Deep functional knowledge of the full lifecycle of traditional assets—including issuance, custody, and secondary market trading. Direct experience navigating the operational and regulatory requirements of institutional financial entities is essential.
• Knowledge of blockchain and asset tokenization.
• Proven ability to manage complex relationships with institutional partners and navigate regulatory frameworks.
• Ability to identify emerging opportunities in the blockchain space while creating a framework for competitive knowledge, based on what our partners needs are, to drive enhancements to Stellar.
• Communication skills: The ability to speak to both technical and non-technical audiences.

Qualifications

• Bachelor's degree in finance, economics, computer science, or a related field.
• Previous experience in a role interfacing with both technical and business stakeholders.
• Knowledge about Stellar features and ecosystem.

Benefits

• Competitive pay with a base salary range for this position of $225,000 - $320,000 depending on job-related knowledge, skills, experience, and location.
• Lumen-denominated grants.
• USA Benefits/Perks: Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependants; flexible time off + 15 company holidays including a company-wide holiday break; generous paid parental leave for all parents, plus paid pregnancy disability leave for birthing parents; gym reimbursement ($80 per month); life & ADD (up to $50K); short & long term disability; 401K with 4% match; health & dependent care FSA Accounts; commuter benefits with $250/month employer contribution; health savings account (HSA) with monthly employer contribution; family building benefits through Kindbody; wellbeing benefits (One Medical, Rightway, Headspace); L&D budget of $1,500/year; daily lunch and snacks in office; company retreats.