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Senior Digital Marketing Manager (Hybrid -Rosemont, IL)

Claire's · Rosemont, IL · 1 wk ago
MarketingFull-time

About the role

The Senior Digital Marketing Manager leads the strategy, execution, and optimization of integrated, full-funnel digital marketing programs that drive omni-channel traffic (with a strong focus on in-store/brick and mortar), conversions, and revenue. This role partners closely with Marketing, Ecommerce, Creative, Analytics, and external agencies to translate business objectives into high-performing campaigns and cohesive creative experiences across paid media, website, email, and SMS.

Responsibilities

  • Own and evolve a comprehensive full-funnel digital marketing strategy across paid search, paid social, programmatic/display, online video, and emerging channels to drive omni-channel traffic and sales, with brick and mortar being the priority.

  • Lead end-to-end campaign planning and execution with agency, translating business goals into channel strategies, briefs, targeting approaches, and measurement plans in partnership with cross-functional stakeholders.

  • Manage the creative asset pipeline and process: develop clear briefs, define formats/specs, coordinate reviews and approvals, track production status, and ensure on-time delivery of creative for all digital channels.

  • Ensure consistent, on-brand creative and messaging across digital touchpoints, including paid media, website modules/banners, email, and SMS by partnering with Creative, Brand, Ecommerce, and Lifecycle teams.

  • Serve as the primary day-to-day lead for media agencies and key platform partners: align on objectives, oversee execution, negotiate scopes/contracts as needed, and evaluate performance to ensure best-in-class partnership.

  • Oversee campaign implementation and governance, ensuring quality control, tagging/measurement readiness, compliance with brand standards, and a tight feedback loop between creative, media, and onsite experiences.

  • Develop and manage budgets, forecasts, and pacing across channels; identify opportunities to reallocate spend to maximize ROI and incremental impact.

  • Establish and run a test-and-learn roadmap (audiences, creative, offers, landing experiences, and new platform betas) with clear hypotheses, success metrics, and post-test learnings.

  • Own performance reporting and insights (daily/weekly/monthly) for senior leadership; connect media results to in-store and onsite behavior and conversion drivers and recommend actions to improve outcomes.

  • Partner with internal teams to stay ahead of planning, participating in quarterly/monthly road mapping, key moments planning, and promotional calendars to ensure media and creative readiness.

  • Monitor industry trends, competitive landscape, and platform changes to inform strategy and identify growth opportunities (e.g., SEO/onsite learnings, shopping/booking flows, and customer journey improvements).

Qualifications

  • Education: Bachelor’s degree in marketing, Communications, Business, or a related field (or equivalent experience).

  • Experience: 7+ years of experience in performance/digital marketing with hands-on ownership of multi-channel media programs; retail/apparel/omni-channel experience strongly preferred.

  • 3+ years of experience working with ecommerce teams and/or within an agency environment; strong understanding of onsite merchandising, landing page optimization, and customer journey.

  • Demonstrated ability to lead agency and vendor partnerships, setting strategy, providing clear direction, holding partners accountable, and driving measurable results.

  • Proven strength in creative operations: briefing, trafficking/asset management, stakeholder alignment, and ensuring consistent creative across paid media, website, email, and SMS.

  • Strong analytical and measurement expertise, including KPI definition, attribution concepts, and performance reporting; experience with Google Analytics (GA4) and/or similar analytics platforms.

  • Exceptional project management and communication skills with the ability to influence cross-functional partners and manage multiple workstreams in a fast-paced environment.

  • Comfortable operating with ambiguity and a bias toward action; strong testing mindset with the ability to turn learnings into scaled improvements.

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