Senior Customer Technical Program Manager

About the role

NVIDIA is seeking a Customer Technical Program Manager to manage the planning and execution of complex, multidisciplinary programs for system level integration and qualification of AI Enterprise Data Center solutions. The role requires a strong background in technical program management, particularly with OEMs and ODMs.

Responsibilities

• Coordinate, plan, and execute system level integration and requirements into specific tasks and assignments of those tasks to relevant functional areas in coordination with a large OEM System Partner.
• Collect, prioritize, track, and drive customer-reported issues to resolution/closure.
• Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.
• Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical, and logistical issues, set correct expectations, and keep the scope of the projects on track for successful execution.
• Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.
• Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.
• Regularly communicate executive level program report status and key issues to management.
• Develop a close working relationship with customer development teams and use creativity to find the best solution.

Requirements

• Bachelor's or Master's degree in Engineering or Computer Science or equivalent experience.
• 12+ years of experience in the High-Tech industry, with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise System Partners.
• Proven deep customer savvy, born of performing complex programs, especially with strategic customers related to Enterprise System Platforms with Tier-1 OEMs.
• Technical savvy, including hardware and software engineering, network topologies, network interfaces, and system level qualification/deployment requirements.
• Solid experience in working with large OEMs/ODMs for server system integration, development, and deployment with bold timelines and/or constrained resources.
• A consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.

Qualifications

• Supreme leadership skills across broad and diverse functional teams.
• Strong analytical and problem-solving skills to address complex technical challenges.

Skills

• Excellent communication skills, both written and verbal.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experience with project management tools and methodologies.
• Knowledge of data center infrastructure and enterprise systems.

Benefits

NVIDIA offers competitive compensation, including a base salary range of $200,000 - $322,000, along with equity and comprehensive benefits.

Pay

The base salary range is $200,000 - $322,000.

Schedule

Not specified.

Benefits

Comprehensive benefits package.

Application Instructions

Applications for this job will be accepted at least until August 31, 2026.