Senior Customer Technical Program Manager
About the role
NVIDIA is seeking a Customer Technical Program Manager to manage the planning and execution of sophisticated, multidisciplinary programs for system level integration and qualification of AI Enterprise Data Center solutions. This role requires a strong background in technical program management, particularly with OEMs and a focus on high-level planning and critical thinking.
Responsibilities
- Coordinate, plan and execute the NVIDIA Enterprise Products system level integration and requirements into specific tasks and assignments of those tasks to relevant functional areas in coordination with a large OEM System Partner.
- Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
- Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.
- Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
- Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.
- Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.
- Routinely communicate executive level program report status and key issues to management.
- Develop a close working relationship with customer development teams and use creativity to find the best solution.
Requirements
- A Bachelor's or Master's degree in Engineering or Computer Science or equivalent experience.
- 12+ years in the High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise System Partners.
- Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise System Platforms with Tier-1 OEMs.
- Technical savvy, including hardware and software engineering, network topologies, network interfaces and system level qualification/deployment requirements.
- Supreme leadership skills across broad and diverse functional teams.
- Strong analytical and problem-solving skills to address complex technical challenges.
Qualifications
- Solid experience in working with large OEMs/ODMs for server system integration, development and deployment with bold timelines and/or constrained resources.
- Comfortable defining and driving complex programs with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
- Consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.
Skills
- System builder with good solid understanding of assembling and connecting workstation system components such as GPUs, CPUs, memory, networking, and storage systems.
Benefits
NVIDIA offers competitive compensation, including a base salary range of $200,000 - $322,000, along with equity and benefits. Applications will be accepted until August 31, 2026.
Pay
Base salary range: $200,000 - $322,000
Schedule
Full-time position
Company Information
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most creative and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!