Senior Customer Technical Program Manager

About the role

The Customer Technical Program Manager will drive the planning and execution of sophisticated, multidisciplinary programs for system level integration and qualification of AI Enterprise Data Center solutions. They will support a large OEM System Partner from early development phases through coordination of system integration, certification, production readiness for mass production, and support the product throughout its lifecycle.

Responsibilities

• Cook up, plan, and execute the NVIDIA Enterprise Products system level integration and requirements into specific tasks and assignments of those tasks to relevant functional areas in coordination with a large OEM System Partner.
• Collect, prioritize, track, and drive customer-reported issues to resolution/closure.
• Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.
• Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical, and logistical issues, set correct expectations, and keep the scope of the projects on a track to successful execution.
• Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.
• Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.
• Regularly communicate executive level program report status and key issues to management.
• Develop a close working relationship with customer development teams and use creativity to find the best solution.

Requirements

• A BS/MS in Engineering or Computer Science or equivalent experience.
• 12+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise System Partners.
• Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise System Platforms with Tier-1 OEMs.
• Technical savvy, including hardware and software engineering, network topologies, network interfaces, and system level qualification/deployment requirements.
• Solid experience in working with large OEMs/ODMs for server system integration, development, and deployment with bold timelines and/or constrained resources.
• Consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.

Qualifications

• Supreme leadership skills across broad and diverse functional teams.
• Strong analytical and problem-solving skills to address complex technical challenges.

Skills

• System builder with good solid understanding of assembling and connecting workstation system components such as GPUs, CPUs, memory, networking, and storage systems.

Benefits

NVIDIA offers competitive compensation, including a base salary range of $200,000 - $322,000, along with equity and benefits.

Pay

Base salary will be determined based on your location, experience, and the pay of employees in similar positions.

Schedule

This posting is for an existing vacancy. Applications will be accepted until August 31, 2026.