Senior Coupa Administrator

Responsibilities

• Serve as the primary functional owner of Coupa for Procurement
• Lead configuration and administration of procurement-related modules, including Requisitioning, Catalogs, Punchouts, Sourcing, Contracts, and Supplier Management
• Design and maintain approval workflows, buying channels, policies, and controls aligned with procurement governance
• Oversee catalog strategy, supplier enablement, pricing accuracy, and content refresh cycles
• Partner with Strategic Sourcing, Category Management, and Procurement Operations to translate business strategy into Coupa-enabled processes
• Continuously improve Procure-to-Pay (P2P) workflows to increase compliance, efficiency, and user experience
• Identify automation opportunities and lead configuration-based enhancements
• Stakeholder Leadership & Support: Act as senior escalation point for Coupa-related procurement issues and enhancements, Lead cross-functional collaboration with Finance, AP, IT, and external partners, Influence stakeholders through data-driven insights and system expertise, Provide guidance and mentorship to junior analysts or administrators
• Reporting, Analytics & Governance: Develop and maintain procurement dashboards and reports for spend visibility, savings tracking, and compliance, Monitor system usage, off-contract spend, and supplier performance, Support internal controls, audit requirements, and procurement policy enforcement, Establish and maintain governance models for system changes and enhancements
• Integrations, Projects & Enhancements: Lead procurement workstreams for Coupa upgrades, new module implementations, and global rollouts, Partner with IT on ERP integrations and data flows (e.g., supplier, item, and contract data), Manage UAT, change management, and release communications, Own documentation, SOPs, and configuration standards
• Training & Adoption: Design and deliver procurement-focused training programs for buyers, requesters, and suppliers, Drive user adoption and continuous improvement through feedback loops, Support onboarding of new procurement users, categories, and suppliers

Qualifications

• Coupa Certified Professional or Advanced Administrator certification preferred
• Experience supporting global or multi-entity procurement organizations preferred
• Experience with ERP integrations (SAP, Oracle, NetSuite, Workday) preferred
• Strong reporting, analytics, and data governance experience
• Experience/Education: 6+ years of experience in procurement systems, P2P, or procurement operations required, 4+ years of hands-on Coupa administration and configuration experience required, Deep understanding of procurement lifecycle, sourcing, contracting, and supplier management required, Proven experience partnering with senior procurement stakeholders required, Bachelor’s degree in Supply Chain, Business, Finance, or Information Systems required