Senior CoreValve Therapy Development Specialist - Bay Area

About the role

The CoreValve Therapy Development Specialist plays a crucial role in ensuring the safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. This role involves providing technical, clinical, educational, and sales support to implanting teams and Medtronic field organizations.

Responsibilities

• Provide quality technical support to help sites achieve procedural success.
• Support Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance.
• Collaborate with territory sales representatives and CVG field organization to achieve sales targets and implement business plans.
• Oversee local education and training activities, including coordination of procedure simulators, facilitation of simulated TAVI procedures, and procedural troubleshooting.
• Support district sales strategy, working with sales representatives and managers to achieve business plans within the CBT business unit and broader CVG organization.
• Contribute to the development of a strong team effort, ensuring comprehensive technical and customer support within the territory to maintain superior customer service levels and effective time management.
• Identify, establish, and maintain productive working relationships with key decision makers, customers, and their staff, administrative staff, etc.
• Participate in customer/society education meetings and conventions, respond to customer requests and resolve complaints in a prompt and effective manner, and report and device complaints to proper departments within quality assurance within Medtronic.
• Aid in training new hires to Medtronic CBT team.
• Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel.
• Help drive and maintain quality initiatives and global best practice initiatives.

Qualifications

• Bachelor’s Degree in Business or Science, or equivalent combination of education and experience.
• Associate’s Degree in Engineering, Nursing, or the Sciences, or equivalent combination of education and experience.
• High School Diploma and 8 years’ experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular, or surgical products.
• Echocardiology background highly preferred.
• Nice to Have:
• Experience with wires, balloons, catheters, stents.
• Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
• Experience communicating product’s market advantages to physicians and hospital administration.
• Experience managing multiple accounts.
• Experience teaching and educating medical personnel, peers, and technical support personnel.
• Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms).
• Expertise with Microsoft Outlook, Excel, Word, and PowerPoint.
• Excellent influencing and consulting skills.
• Excellent interpersonal and written communication skills.
• Strong project management skills with experience coordinating programs.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service skills.
• Ability to make timely and sound decisions.
• Strong work ethic in accomplishing objectives of the position.

Physical Job Requirements

• Regularly required to be independently mobile.
• Required to interact with a computer and communicate with peers and co-workers.
• Must have a valid driver's license and active vehicle insurance policy.
• Must be able to wear all required personal protective equipment (PPE).
• Must be able to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work schedule.
• Must be able to work in Cath Labs or ORs with radiation exposure.
• Must be able to travel with overnight stays up to 50-75% of the time (geography variability).
• Must be able to wear a lead apron for long periods of time (2-3 hours on average).
• Must be able to operate a moving vehicle.
• Must be able to work in environments with infectious diseases, radiation, and bloodborne pathogens.

Environmental Exposures

• Infectious disease.
• Radiation.
• Blood borne pathogens.

Physical Job Requirements

• While performing the duties of this job, the employee is regularly required to be independently mobile.
• The employee is also required to interact with a computer, and communicate with peers and co-workers.

Work Environment

• Extended periods of time doing computer-based work.
• Hearing, sight, and speaking ability.
• Ability to use computers and CT reconstruction programming.
• Ability to travel extensively by car and plane.
• Must have a valid driver's license and active vehicle insurance policy.
• In addition, your driving record will be reviewed and will be considered as part of your application.

Equal Opportunity Employer

Medtronic is an equal opportunity employer and will consider qualified applicants without regard to race, color, religion, national origin, age, sex, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected characteristic.