Senior Coordinator, Residence Life and Student Engagement

About the role

The Senior Coordinator, Residence Life and Student Engagement advances student success and campus life at TSTC Marshall. This position provides direct oversight of residential life operations and student engagement initiatives, ensuring a safe, supportive, and enriching environment for on‑campus students. Reporting to the Statewide Student Engagement Manager, the coordinator supervises staff, advises student organizations, leads programming, serves as a key point of contact for crisis response, and acts as Director of Housing when the campus director is unavailable.

Responsibilities

• Residence Life & Student Engagement: Oversee daily residential life and engagement activities; co‑manage weekly housing operations; serve as Director of Housing in the director’s absence; respond to and coordinate crisis situations with housing staff and campus safety.
• Collaboration & Communication: Advise major statewide engagement initiatives (Welcome Week, Techsan Day, Campus Auto Show, etc.); collaborate with Facilities and Risk Management to enhance safety; provide clear, timely information to students; support and oversee student organizations on the Marshall campus.
• Project & Work Management: Develop and implement leadership development, civic engagement, and community service programs; oversee creation, monitoring, and support of student organizations and events; manage activity and recreation spaces (Fitness Pad and outdoor areas) to ensure safety, functionality, and accessibility.
• Quality & Compliance: Design and deliver student wellness programs using data for continuous improvement; ensure compliance with laws, mandates, and institutional procedures (Student Handbook, state standards); maintain accurate records of residential life operations, engagement activities, and program outcomes.
• Extra Duties: Perform additional tasks as assigned by leadership; operate in a professional, instructional environment across campus offices, classrooms, or labs.

Requirements

• High school diploma or equivalent (required).
• Minimum of two years of experience in facilities management, event coordination, or a related field, preferably within higher education.
• Relevant professional experience may substitute for formal education per TSTC’s equivalency philosophy.

Preferred Qualifications

• Associate’s or Bachelor’s degree in student affairs, recreation, hospitality, or a related field.
• Three or more years of experience in student activities, recreation programming, or residential life for college‑aged students.
• Experience working with communal living groups in an educational or residential property setting.
• Current certifications in CPR, Stop the Bleed, and basic First Aid.

Skills & Abilities

• Proficiency with Google Workspace, StarRez Housing Management System, and Element 451 (or similar) student engagement platforms.
• Strong interpersonal and leadership skills; ability to build relationships with students, staff, and campus partners.
• Excellent written and verbal communication for diverse audiences.
• Ability to manage multiple projects, competing priorities, and deadlines in a fast‑paced environment.
• Problem‑solving and independent decision‑making, including during crises or time‑sensitive situations.
• Adaptability to changing circumstances while maintaining focus on student success.
• Capacity to design, implement, and evaluate programs using data to measure effectiveness.

Core Competencies

• Communication: Clear, professional interaction with students, staff, partners, and leadership; delivers accurate information on events, policies, and expectations; adjusts style for diverse audiences.
• Job Knowledge: Working knowledge of residential life operations, student engagement best practices, crisis response protocols, and institutional policies; effective use of housing management and engagement systems.
• Ownership & Accountability: Takes full responsibility for assigned functions; follows through on commitments; demonstrates sound judgment and resilience in complex or time‑sensitive situations.
• Teamwork & Service: Collaborates with colleagues, campus partners, and student organizations; models a service‑oriented mindset; contributes to an inclusive campus culture built on trust and partnership.

Pay

Target Hiring Range: $49,084 – $53,992 (final offer based on qualifications and experience).