Residence Life and Education Coordinator

About the role

UCF Housing and Residence Life seeks applicants for multiple Residence Life and Education Coordinator positions. The Coordinator is a live‑in, full‑time professional staff member responsible for the daily operations of a residential community, including student staff supervision, community development, building management, student outreach and support, crisis response, and coordination of administrative processes. The role calls for a strong foundation in Housing and Residence Life or student affairs, experience supervising and developing student leaders, collaborative relationship‑building, effective communication, emotional intelligence, and a genuine commitment to student success. Candidates should enjoy mentoring others, building community, responding thoughtfully to complex situations, and contributing new ideas while growing in their own leadership journey. The position requires full‑time residency in a university‑owned or affiliated housing facility, availability for irregular hours, extended workdays, on‑call emergencies, weekends, and participation in disaster‑response critical personnel duties. UCF is seeking to fill multiple roles; candidates may be considered for additional vacancies in the department.

Responsibilities

• Supervise, train, and evaluate graduate and undergraduate student staff through weekly staff meetings, regular one‑on‑one supervision meetings, performance management, and formal accountability processes.
• Provide support and appropriate referrals to students regarding academic, social, and personal wellbeing.
• Provide expedited outreach and follow‑up for students of concern, and mediate interpersonal conflicts as needed.
• Design and implement residential engagement initiatives to support student success, well‑being, and belonging in accordance with departmental outcomes.
• Advise an area council of student leaders in the development of community‑building and residential advocacy initiatives.
• Serve as a conduct hearing officer/administrator for the assigned community, campus security authority, and responsible employee for reporting purposes.
• Coordinate opening and closing operations for the assigned residential community at designated times of year.
• Manage day‑to‑day maintenance and facility issues with appropriate maintenance, facilities, and custodial staff; execute regular key/access audits; conduct follow‑up on community‑specific facilities issues.
• Manage and reconcile spending of the community budget.
• Actively contribute to departmental collaterals, committees, task forces, and work groups as directed.
• Attend departmental meetings and ongoing training and development opportunities.
• Maintain visibility and presence within the assigned community, serving as a positive role model for staff and students.
• Serve in departmental on‑call rotation and coordinate response to crisis; provide on‑scene, after‑hours on‑campus response.
• Perform other appropriate duties as assigned by Department of Housing & Residence Life personnel.

Minimum Qualifications

• Bachelor's degree and 2+ years of relevant experience, OR
• Master's degree and 0+ years of relevant experience, OR
• An equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Master's degree in Higher Education, Student Affairs, College Student Personnel, Counseling, or a related field.
• Experience working in Housing and Residence Life at the graduate or professional level.
• Experience supervising student employees within a residential or student affairs setting.
• Experience developing residential communities that promote belonging, engagement, and student success.
• Demonstrated ability to navigate complex student situations using sound judgment, empathy, and professionalism.
• Experience collaborating with campus partners to connect students with resources and support services.
• Experience coordinating crisis response, after‑hours support, or on‑call responsibilities.
• Demonstrated commitment to mentoring, coaching, and developing emerging student leaders.

Benefits

• Medical, Dental, Vision, Life Insurance, Flexible Spending, Employee Assistance Program
• Paid time off (annual, sick, and paid holidays)
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

Pay

The anticipated hourly rate for this position is $20.11. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations. Expected salary range: $17.64 to negotiable.

Schedule

Standard work schedule: Monday‑Friday, 8:00 AM to 5:00 PM. The role requires full‑time residency in university housing, availability for irregular hours, extended workdays, on‑call emergencies, weekends, and participation in departmental on‑call rotation for crisis response.