Residence Life Coordinator

About the role

The Residence Life Coordinator (RLC) provides direction, leadership, and management of a student residence hall or apartment complex. The RLC oversees a 24-hour residence hall or apartment complex for 400 to 600 student residents, a student volunteer team of 5 to 21 Resident Assistants, 3 to 6 Program Assistants, and 5 to 10 Student Assistants.

Responsibilities

• Establish an atmosphere conducive to achieving the goals and objectives of Housing and Residence Life, the mission of the Division of Student Life, and the mission of the University.
• Provide student counseling and advising, co-curricular education, crisis management, community development, maintain and adjudicate housing conduct, budget management, and oversight of residence halls or apartment areas.
• Work independently and develop solutions to complex problems.
• Establish and maintain cooperative working relationships.
• Relate to the present-day population of college students and help them with their personal and social development.
• Keep records and accounts.
• Select, train, and evaluate student assistants and staff.
• Analyze emergency situations accurately and take prompt action.
• Prepare concise reports.
• Develop, organize, and implement residence programs.
• Perform mathematical calculations.
• Absess needs quickly and effectively and intervene in student behavioral and crisis scenarios involving physical and/or emotional risk.
• Advise students individually or in groups on routine matters.
• Maintain dignity and self-control in stressful situations.
• Work nights, weekends, and holidays on a rotational basis.

Requirements

• Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
• Equivalent to two years of full-time experience coordinating or directing college-level group activities, including one year directing a Residence Life complex that has provided a wide exposure to student group problems.
• One year of job-related non-paid experience may substitute for one year of general experience required.
• Knowledge of Microsoft Office products.
• General knowledge of principles of individual and group behavior.
• Possess strong organizational, oral, and written communication skills; as well as good reading and writing skills.
• Ability to work independently and develop solutions to complex problems.
• Ability to assess needs quickly and effectively and intervene in student behavioral and crisis scenarios involving physical and/or emotional risk.
• Ability to work nights, weekends, and holidays on a rotational basis.
• Demonstrated interest and/or ability in working in a multicultural/multiethnic environment.

Qualifications

• A master's degree in Higher Education, Student Services, Counseling, or a related field very strongly preferred.
• Three years of residence hall experience beyond the Resident Advisor position preferred.
• Skill in program presentation, living learning community experience, student conduct, crisis intervention, staff supervision and experience with computers strongly preferred.
• Experience using student conduct databases such as Maxient or assignment databases such as StarRez.