Residence Life Coordinator

Status

Full-Time, Exempt
Campus Life
Grand Rapids, W.A.

About the Role

This position is a live-in position, coordinating the administrative responsibilities and retention programming of the Davenport University campus living community. Primary responsibilities include the daily operations and the supervision of the daily operations of a living community for students.

Responsibilities

• Coordinate the daily operations of an assigned residential community.
• Serve as a student conduct officer by using an educational approach to develop students.
• Provide administrative leadership for department functions including room assignment process, housing contracts and assignments, building opening and closings (breaks), and camps/conferences.
• Maintains responsibility for hiring, training, supervising, evaluating, and leadership development of resident assistants and other student staff.
• Aid in the development of departmental materials (handbook, brochures, staff training & procedure manual, etc.).
• Coordinate on-call coverage and crisis management for housing students.
• Supervise other student groups as requested. This may include hall council and/or other leadership opportunities such as State and National Associations (i.e. NRHH), etc.
• Assist in the development of students through programming and managing concerns and requests as needed.
• Coordinate retention efforts and other programming for students living in the residence halls (academic, social, diversity community service, career development, leadership development, and wellness).
• Monitor the academic progress of students in collaboration with advising and make appropriate interventions and referrals when needed.
• Maintain the physical needs of the building in collaboration with facilities.
• Process student and parent/guardian complaints and concerns.
• Maintain a visual presence and leadership example as you bring the students together in the community.
• Maintain continued commitment to the Student Affairs Profession through Professional Development.
• Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC, and national affiliations associated with athletics or other role-specific regulations.
• Provides GREAT customer service, anticipating and exceeding the needs of our customers.
• Demonstrate and promote the University's Cultural Values.

Qualifications

• Bachelor’s degree required.
• Master’s Degree preferred in a related field.
• Residence Life / Student Affairs experience required.
• Must be able to work and live on campus.
• Experience managing, hiring, and coaching staff preferred.