Senior Coordinator, Office of Youth and Young Adult Services

About the role

The Senior Coordinator of the Office of Youth and Young Adults Services (OYYAS) directs, oversees, and administers the ongoing development and coordination of statewide youth-centric substance addiction treatment services, alongside the Director. This includes decisions on the structure, organization, methods, and procedures for OYYAS procurements, grant development, and unit operations. The incumbent is responsible for the structure, scope, and function of technical assistance provided to vendor agencies and staff, and assists the Director in overseeing services per federal, state, and discretionary grant requirements.

The Senior Coordinator works with the Director, DPH/BSAS Management team, and other stakeholders to plan and implement a statewide system for identifying and treating substance use issues specific to adolescents, young adults, and their families. They assist in developing and monitoring results, performance measures, and outcomes, and maintain oversight of OYYAS contracted services and capacity-building initiatives. The role also includes providing technical assistance on youth and young adult issues, services, and expertise for the Bureau and unit staff.

Responsibilities

• Serves as BSAS liaison to established youth and young adult work groups within the Department of Public Health and other state agencies (e.g., Department of Mental Health, Department of Children & Families).
• Plans and forecasts utilization of state and federal dollars to support OYYAS programs and services; coordinates RFR development, procurement process, services, and contract oversight.
• Oversees the management of youth intervention and treatment contracts, including support for staff executing site visits, evaluating data, monitoring fiscal and contractual performance, and quality improvement.
• Acts as the State Opioid Response (SOR) liaison, providing direct reports to the SOR grant officer and overseeing timely data collection, adherence, and progress toward goals.
• Identifies strengths and weaknesses of the OYYAS delivery system and participates in the development of operating policies, procedures, and intervention strategies in collaboration with the Director, BSAS Managers, and stakeholders.
• Responsible for the collection and analysis of data related to youth and young adult treatment services; collaborates with the Office of Data, Analytics, and Decision Support to develop consistent information and databases.
• Provides and coordinates training and/or technical assistance for specific groups (e.g., new vendors) on subjects such as policy, billing, data, and regulations; provides updates to Bureau staff on new issues, trends, and news related to youth and young adult substance abuse services.
• Integrates BSAS racial and health equity practices into OYYAS’ work, processes, services, and relationships across agencies and communities.
• Performs other duties to support the functioning of the OYYAS unit, including collaboration with other units, supervision, training, technical assistance, and implementation of new practices and procedures.

Required Qualifications

• Knowledge to apply public health programming principles, practices, policies, and mandates.
• Ability to work autonomously as well as collaboratively.
• Capacity to analyze and utilize statistical, demographic, budgetary, historic, and other information resources for applied research in designing grant proposals and procurement documents.
• Capability to coordinate and facilitate effective interaction among diverse health, social, and human service programs and personnel.
• Capability to lead, motivate, direct, and supervise personnel, directly and indirectly.
• Able to think, write, and speak in an organized, clear manner.
• Capable to work cooperatively and effectively with diverse populations and groups.
• Demonstrated ability designing and providing training and technical assistance to staff, vendors, and Bureau personnel.

Preferred Qualifications

• Knowledge of and experience with substance use services.
• Awareness of and experience with principles and approaches for racial equity and other focus population health equity.
• Understanding and experience with principles of community engagement and partnership approaches.
• Experience with substance use prevention, intervention, harm reduction, treatment, and recovery support continuum of care in Massachusetts.
• Capability to work autonomously and collaboratively and to lead, motivate, direct, and supervise personnel, directly and indirectly.
• Ability to work cooperatively and effectively with diverse populations and groups.
• Capacity to write concisely, express thoughts clearly, and develop ideas in a logical sequence.
• Able to think, write, and speak in an organized, clear manner.
• Capable to understand, review, and oversee programmatic budgets.
• Skilled to establish and maintain harmonious working relationships with others, including providing constructive feedback.
• Capability to exercise sound judgment and discretion in handling confidential information.
• Capacity to apply equity principles within complex, political environments to drive systems change.

About the Bureau of Substance Addiction Services

The Mission of the Bureau of Substance Addiction Services (BSAS) is to foster healthy life choices through culturally responsive services that prevent, treat, and promote recovery from substance-related disorders. BSAS principles include:

• Addiction is a chronic disease that can be successfully prevented and treated.
• Eliminating the stigma associated with addiction is essential to the work of BSAS.
• Substance use disorders affect individuals, families, and communities across the Commonwealth.
• No single treatment is appropriate for everyone, and medications are an important element of treatment for many individuals.
• People affected by substance addiction should be treated with dignity and respect.
• BSAS acknowledges the history of structural racism in the United States and its impact on health outcomes, and is committed to improving the quality of life for all Commonwealth residents, focusing on traditionally underserved and underrepresented populations.

About the Department of Public Health

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth. DPH coordinates programs and policies to address specific diseases and conditions and offers services to address the needs of vulnerable populations. DPH also develops, implements, promotes, and enforces regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families.