Senior Consultant- Epic Resolute Hospital Billing Claims and Remittance

Overview

Epic Resolute Hospital Billing Claims and Remittance Certification-Senior Consultant. Consider an opportunity with Deloitte under our Project Talent Model. This unique opportunity provides you with a full career path within the firm.

Work You'll Do / Responsibilities

• Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes.
• Supports/coaches/advises Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel.
• Deeply experienced Epic analyst to work implementation, build and strong experience with SDLC for Epic.
• Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution.
• Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements.
• Maintains high credibility and ownership of system activities within assigned application.
• Works directly with Operations and provides input on system design and capabilities.
• Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs.
• Analyze operational requirements and system capabilities to propose effective solutions.
• Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities.
• Performs unit, system, and integration testing per standards and documents outcomes.
• Works with Application Team to ensure applications are well supported and implementations are properly executed.
• Follow defined standards, promote best practice principles, and participate in change control process.
• Optimizes, maintains and supports application/system as required.
• Participates effectively as a team member to achieve team goals and objectives.
• Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable.
• Initiates escalation procedures.
• Identify potential issues and refer more complex issues to appropriate level of support.
• Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles.
• Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan.
• Meet application deliverables, project timelines, and delivery weekly status reporting.
• Timely project and data tracking with input of weekly time tracking.
• Performs other related duties assigned by supervisor.
• In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution.

Qualifications

• Current Epic Resolute Hospital Billing Claims and Remittance Certification
• 4-6+ years of recent experience with an implementation
• Minimum of 3 years of Epic build and support
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
• Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Demonstrative understanding of technical documentation
• Effective verbal and written communication skills
• Self-motivated, highly organized, and detail-oriented skills are required
• Superior communication and customer service abilities
• Team player with the willingness/ability to work in a collaborative environment
• Must be able to operate independently or with minimum supervision

Preferred Qualifications

• Strong desktop skills including Word, Excel, PowerPoint
• Work experience/direct knowledge of clinical area or business area to be supported