Senior Consultant- Epic Resolute Hospital Billing Claims and Remittance

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment? As an experienced Epic Hospital Billing professional, you will share new ideas and collaborate on projects with minimal travel demands.

About the role

This hybrid role places you as a primary member of the Epic support team under Deloitte’s Project Talent Model (PTM), tailored for long-term client service delivery. You will support, coach, and advise the client’s Project IT Team throughout the implementation cycle—Design/Workflows, System Build, Testing, Upgrades, and Activation—while minimizing extensive travel. This opportunity offers a full career path within the firm.

Responsibilities

• Specialize in Epic Resolute Hospital Billing, supporting core functions of the health system’s processes.
• Join a large implementation and build team, contributing deep Epic analysis, design, configuration, testing, and implementation.
• Provide application support and issue resolution, interacting with Operational and IT personnel to identify, evaluate, and configure systems.
• Maintain system credibility and ownership, working directly with Operations to provide input on system design and capabilities.
• Develop system design, functional specifications, and strategies based on operational needs and system capabilities.
• Analyze workflows and apply them to system configuration in support of Operational/IT strategies, issues, and priorities.
• Perform unit, system, and integration testing per standards and document outcomes.
• Ensure applications are well-supported and implementations are properly executed, following defined standards and best practices.
• Optimize, maintain, and support the application/system as required.
• Participate effectively as a team member to achieve team goals, promoting teamwork and professional communication.
• Provide on-call support, troubleshoot, and resolve production issues during Activation, escalating complex issues as needed.
• Lead meetings, prioritize tasks, resolve conflicts, and manage project plans to meet deliverables and timelines.
• Track project data and input weekly time tracking.
• Perform other related duties as assigned, including emergency duties for patient welfare or efficient operations.

Requirements

• Current Epic Resolute Hospital Billing Claims and Remittance Certification.
• 4-6+ years of recent experience with an Epic implementation.
• Minimum of 3 years of Epic build and support experience.
• Experience in application build, go-live, workflows, troubleshooting, testing, and support.
• Bachelor’s degree, preferably in information technology, business, or healthcare-related field; or equivalent experience.
• Ability to travel 10%, on average, based on client needs.
• Demonstrative understanding of technical documentation.
• Effective verbal and written communication skills.
• Self-motivated, highly organized, and detail-oriented.
• Superior communication and customer service abilities.
• Team player with the ability to work collaboratively and independently with minimal supervision.

Preferred Qualifications

• Strong desktop skills including Word, Excel, and PowerPoint.
• Work experience or direct knowledge of the clinical or business area to be supported.

Pay

The wage range for this role is $91,000 to $143,000, reflecting factors such as skill set, experience, training, licensure, certifications, and business needs. Compensation decisions depend on individual circumstances and are not typically at or near the top of the range.