Senior Cloud Operations Engineer / Team Lead

About the role

Loftware is expanding its worldwide 24x7 Cloud Operations Team and we are looking for a highly skilled Senior Cloud Operations Engineer / Team Lead with strong cloud-based Linux and Windows expertise. This role is both hands-on and leadership-focused, responsible for building, maintaining, and troubleshooting customer environments for mission-critical applications across AWS and Azure. As a senior member of the team, you will also lead the US-based Cloud Operations group, running the US daily stand-ups to ensure alignment, focus, and operational excellence.

Key Roles & Responsibilities

• Lead Cloud Operations Excellence
• Own and enhance monitoring, observability, and alerting frameworks across AWS, Azure, and other platforms.
• Define SLIs/SLOs and drive continuous reliability improvements.
• Define and promote best practices across cloud operations.
• Lead the US daily stand‑ups, ensuring clear priorities, effective communication, and rapid issue resolution.

Team Leadership & People Management

• Manage and mentor the US-based Cloud Operations Engineers.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of accountability, collaboration, and technical excellence.

Required Qualifications

• 8+ years of relevant experience in cloud operations, SRE, or infrastructure engineering.
• Strong expertise in AWS and/or Azure.
• Deep experience with Linux and/or Windows server environments.
• Proven experience leading operational initiatives in production environments.
• Strong communication skills in English (written and verbal).

Pay

The base salary range for this position is $115,000 to $160,000 annually.

Schedule

This role is hybrid and remote (U.S.-based candidates working EST hours).