Senior Cloud Operations Engineer

At NVIDIA, we are seeking a highly skilled Senior Operations Engineer to join our world-class NGC Cloud team. In this role, you will help drive the efficiency, reliability, and scalability of the systems that power our global business operations. This is an exceptional opportunity to shape how we automate, streamline, and support critical operational workflows across the organization within an encouraging and inclusive environment.

About the role

You will define how we implement innovative automation and support solutions, enabling teams to operate seamlessly and deliver impact at global scale.

Responsibilities

• Drive day-to-day interactions with NVIDIA-wide IT subsystems, ensuring smooth operational workflows across infrastructure and applications.
• Craft and maintain GitLab CI/CD pipelines to automate build, test, and deployment workflows.
• Monitor system health, build and maintain dashboards, create alerts, and produce operational reports.
• Perform user offboarding, access reviews, and compliance-related tasks across multiple systems.
• Ensure API performance and integration stability meet defined SLAs and SLOs.
• Coordinate changes and releases between engineering, operations, and security teams.
• Enforce security guidelines, manage vulnerability remediation, and collaborate with security teams on audits and assessments.
• Maintain documentation, SOPs, and process improvements to enhance operational maturity.

Requirements

• 8+ years of hands-on experience building and supporting complex services.
• BS/MS in Computer Science or equivalent experience.
• Knowledge of Python for automation, data handling, and tool development.
• Experience with monitoring tools (such as Prometheus, Grafana, Datadog, CloudWatch, Splunk) and reporting.
• Familiarity with ITSM practices, including incident, problem, and modification processes.
• Ability to perform secure and compliant offboarding and access-related tasks.
• Strong understanding of IT operations and system workflows.
• Knowledge of core Java (Collections API, Streams API, Concurrency, I/O).
• Experience with RDBMS and NoSQL databases (Cassandra, DynamoDB, Redis).
• Excellent communication skills with the ability to collaborate across multiple teams.
• Strong documentation, problem-solving, and communication skills for cross-team alignment.

Skills that stand out

• Experience designing or implementing automation pipelines or internal operational tools.
• Background in customer support, technical support, or customer-facing engineering roles.
• Prior work in a security-conscious or compliance-heavy environment.
• Ability to build end-to-end monitoring solutions, dashboards, and automated reporting.
• Strong documentation habits and a continuous-improvement approach.

Benefits

NVIDIA offers highly competitive salaries and a comprehensive benefits package. Learn more about what we can offer to you and your family at www.nvidiabenefits.com.

Pay

The base salary range for this role is 184,000 USD - 287,500 USD, determined based on location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits.

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