Senior Claims Rep - GL & Auto

Seeking a highly skilled and experienced Senior Claims Representative to join a team managing commercial general liability and commercial auto claims, with a focus on industries such as construction, energy, and environmental sectors.

Responsibilities

• Manage a portfolio of commercial general liability and commercial auto claims.
• Investigate claims to evaluate coverage, liability, damages, and exposure.
• Analyze policies, reports, statements, medical records, and expert opinions to resolve claims.
• Develop and execute effective claim resolution, settlement, and reserving strategies.
• Negotiate settlements to achieve appropriate claim outcomes.
• Communicate coverage positions and claim decisions to insureds, claimants, brokers, and legal counsel.
• Participate in mediations, arbitrations, depositions, settlement conferences, and trials as needed.
• Authorize payments within delegated authority and ensure timely and accurate claim handling.
• Maintain complete and accurate claim documentation and records.
• Collaborate with internal partners to strengthen customer relationships and improve business results.
• Serve as a resource on casualty claims handling, coverage analysis, litigation management, and settlement strategies.

Requirements

• Bachelor’s degree in Business, Risk Management, Insurance, Finance, or a related field (required).
• Minimum of 5 years of experience handling commercial general liability and/or commercial auto claims.
• At least 2 years of experience managing a litigated desk.
• Exposure to claims ranging from $50,000 to $500,000.
• Caseload management of 85-100 claims.
• Adjuster license preferred (home state license in TX or FL is ideal; assistance provided to obtain licenses if needed).
• Strong analytical, negotiation, communication, and organizational skills.
• Knowledge of policy interpretation, coverage analysis, reserving practices, and litigation management.
• Ability to travel as needed.

Pay

Salary Range: $70,000 - $80,000+ (depending on experience)

• Variable bonus based on company and personal performance
• Profit-sharing bonus (up to 3%)

Benefits

• Medical, dental, and vision coverage
• Wellness plans
• Tuition reimbursement
• Employee stock purchase plan
• Commuter benefits