Jobs · Management · North Carolina

Senior Commercial GL & Auto Claims Specialist

Amerisure Insurance · Charlotte, NC · 1 wk ago
HybridManagementFull-time

About the role

The Senior Commercial GL & Auto Claims Specialist position at Amerisure is responsible for handling claims of high complexity/severity, including litigated files, and providing strategic input on the book of business. This role can be hybrid or remote, with office visits expected for candidates living near an office.

Responsibilities

  • Collaborate proactively with agents, policyholders, and internal stakeholders on claims of highest complexity/severity.
  • Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings independently.
  • Collaborate with counsel to manage litigated claims and analyze documents and legal pleadings.
  • Develop a plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations, and settle claims according to guidelines.
  • Determine the need for, identify, and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
  • Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing.
  • Lead cross-functional teams to identify and resolve issues and design and implement solutions to prevent future occurrences as necessary.
  • Mentor and train other claims adjusters.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • 10 years of experience handling general liability and/or bodily injury claims of high level of severity/complexity.
  • Experience with contractual indemnification and additional insured coverages.
  • AIC or SLA certification preferred.
  • Ability to obtain appropriate state licensing as required.
  • Proficient computer skills including Microsoft Office Suite.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization, and with external customers.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication skills with the ability to interact with internal and external customers.
  • Ability to travel overnight up to 10%.
  • Ability to travel daily between locations.

Qualifications

  • Knowledgeable about commercial insurance policies and contractual indemnification and additional insured coverages.
  • Proven ability to handle complex claims and manage litigation effectively.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.

Skills

  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Effective communication skills both verbally and in writing.
  • Ability to manage multiple tasks and prioritize effectively.

Benefits

Amerisure offers a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. Additionally, Amerisure provides flexible work arrangements to promote work-life balance.

Pay

Competitive base pay with performance-based incentives.

Schedule

This role can be hybrid or remote, with office visits expected for candidates living near an office.

Benefits

Comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. Flexible work arrangements are offered to promote work-life balance.

Company Culture

Amerisure is committed to being an employer of choice and maintains a workplace that fosters excellence and professional growth. The company is recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.

Equal Opportunity Employer

Amerisure is an Equal Employment Opportunity employer and complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. The company prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices.

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