Senior Change Communications Consultant

Location: Hybrid - Naperville, IL (preferred 1-2 days onsite per week)
Start date: ASAP
Duration: 6-month contract (with potential to extend)
Compensation: $75-$85/hr

About the role

This role serves as the embedded communications lead for a large-scale commercial transformation, responsible for building and executing a cohesive, audience-specific communications strategy across 20-25 concurrent workstreams within the client's B2B sales organization.

Responsibilities

• Build and manage a comprehensive communications plan spanning 20-25 transformation workstreams, ensuring messaging consistency and alignment across all teams and audiences
• Partner with workstream leaders to understand scope of change, identify impacted audiences, and develop targeted, clear messaging for each stakeholder group (Sales, Sales Ops, Customer Service, and leadership)
• Develop both the overarching communications strategy and hands-on execution, including written materials, decks, and leadership-facing updates
• Act as the communications quarterback across all workstreams, identifying and resolving conflicting messages before they reach employees or stakeholders
• Present recommendations and progress updates to executive leadership, incorporating feedback and adjusting approach as needed
• Track and measure communication effectiveness and employee adoption, using data to inform and improve the overall strategy
• Operate independently with limited day-to-day oversight, creating structure and clarity in a fast-moving, ambiguous environment

Requirements

• 8-10 years of experience in communications with a strong focus on change management and organizational transformation
• Demonstrated experience supporting a large B2B sales or commercial organization through a major transformation (team structure, compensation, go-to-market, or similar)
• Proven ability to build and execute communications plans across complex, multi-workstream programs
• Strong executive presence with experience advising and presenting to senior and executive-level stakeholders
• Exceptional written and verbal communication skills, with the ability to translate complex changes into clear, audience-specific messaging
• Highly organized and self-directed, with a track record of managing multiple workstreams and competing priorities independently
• Experience measuring communication effectiveness and driving employee understanding and adoption
• Strong relationship-building skills with the ability to influence without direct authority and establish trust quickly in a new environment

Preferred Qualifications

• Background in the CPG industry or adjacent sectors with familiarity across a broad range of customer and sales segment types
• Familiarity with various sales roles including field-based sales, account management, sales ops, and sales enablement
• Experience communicating around compensation plan changes, incentive structures, and annual goal-setting processes
• Comfort using project planning tools such as Smartsheet or similar platforms

Benefits

• Eligible for Health, Dental, Vision, and 401K