Senior Catering Sales Manager

About the role

The Catering Sales Manager plays an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

Responsibilities

• Develop and execute strategic sales initiatives to grow catering revenue, increase market share, and achieve established sales goals
• Cultivate and maintain strong relationships with corporate clients, event planners, wedding coordinators, and community partners to generate repeat and new business
• Identify and pursue new business opportunities through market research, networking, prospecting, and client engagement
• Partner with Operations, Banquets, Culinary, and Revenue Management teams to ensure seamless event planning, execution, and exceptional guest experiences
• Maintain accuracy in processes, reporting, and documentation
• Prepare accurate proposals, contracts, and pricing using basic mathematical and budgeting principles
• Communicate professionally and effectively in English
• Perform additional duties as assigned to support departmental and organizational objectives

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Leadership Requirements

• Proven leadership experience in hospitality or related industry
• Ability to drive performance, accountability, and team engagement
• Strong decision-making and problem-solving capabilities
• Demonstrated ability to lead through change and innovation

Technical / Role-Specific Requirements

• Previous experience as a Hotel Sales Manager, Catering Sales Manager, or in a related hospitality sales role
• Strong understanding of hotel operations and the collaboration required between Sales, Catering, Culinary, Banquets, Front Office, and other departments
• Proven ability to generate new business, build lasting client relationships, and successfully close sales
• Experience conducting property tours and site inspections to showcase event spaces and hotel amenities
• Skilled in preparing accurate proposals, contracts, and pricing using basic mathematical and budgeting principles
• Excellent customer service skills with the ability to anticipate client needs, resolve concerns, and deliver exceptional guest experiences
• Strong verbal and written communication skills
• Ability to perform additional duties as assigned to support departmental and organizational objectives

Benefits

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)