Senior Carrier Account Representative

About the role

Join the high-energy Carrier Capacity team at a leading transportation and technology company with significant year-over-year growth plans. As a Senior Carrier Account Representative, you will establish and grow relationships with carrier partners to service customers' needs while providing best-in-class service.

Responsibilities

• Procure freight carriers and develop relationships with freight carriers listed within our CRM and/or identified through individual research
• Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive's customers/shippers
• Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
• Foster a cohesive working relationship with Arrive's tracking team and engage with them daily to provide elite customer service from pick-up to delivery
• Maintain outstanding service performance
• Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status
• Seek opportunities for new and existing customers to utilize committed capacity
• Build strong internal relationships with the Business Development team
• Utilize industry knowledge to resolve issues efficiently and independently

Qualifications

• 2+ years in a Carrier Sales or Brokering role is required
• Personable, hard-working individuals who aren't afraid to go above and beyond each and every day for themselves and Arrive
• Resourcefulness is key – we need team players who are curious, ask questions, and are solutions-oriented
• Strong work ethic is essential
• Building relationships and establishing rapport should come naturally – successful brokers at Arrive know the importance of establishing strong external AND internal relationships
• Highly motivated individuals who help us reach our goals
• Comfortable taking risks and making quick decisions in a fast-paced industry – highly ambitious people thrive

Benefits

• Comprehensive benefits package including medical, dental, vision, life, disability, and supplemental coverage
• Matching 401(k) program
• Employee Resource Groups (Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute, and Unidos)
• Office-wide engagement activities, team events, happy hours, and more
• Casual dress code
• Convenient Tempe, AZ location off I-10 and Baseline Rd, close to Phoenix airport, Downtown Phoenix, Downtown Tempe, Downtown Chandler, and multiple local restaurants
• Free coffee
• Free on-site parking
• Free counseling sessions through Employee Assistance Program
• Company-paid holidays, paid vacation time, and wellness days
• 100% paid parental leave for new parents
• Referral Program
• Relocation assistance for non-local candidates

Pay

Not specified in the posting.

Schedule

Not specified in the posting.