Senior Carrier Account Representative

About Us

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue significant year-over-year growth. Our success is driven by our remarkable team and the collaborative culture we’ve built. We’re committed to providing employees with meaningful work experiences, fostering personal and career development in a fun, casual, and collaborative environment.

About the Role

Our explosive growth presents an opportunity to join our high-energy Carrier Capacity team as a Senior Carrier Account Representative. This role is ideal for someone with previous third-party logistics experience who is ready to leverage their expertise at the fastest-growing brokerage in the country.

Responsibilities

• Procure freight carriers and develop relationships with freight carriers listed within our CRM and/or identified through individual research.
• Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
• Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs.
• Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.
• Maintain outstanding service performance.
• Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pickup status.
• Seek opportunities for new and existing customers to utilize committed capacity.
• Build strong internal relationships with the Business Development team.
• Utilize industry knowledge to resolve issues efficiently and independently.

Qualifications

• 2+ years in a Carrier Sales or Brokering role is required.
• Personable, hard-working individuals who go above and beyond daily for themselves and Arrive.
• Resourcefulness is key—we solve complex issues daily and need team players who are curious, ask questions, and are solutions-oriented.
• A strong work ethic is essential; this role is ideal for those who enjoy hustling through their day.
• Building relationships and establishing rapport should come naturally.
• High-energy work culture—we need highly motivated individuals to help us reach our goals.
• Comfortable taking risks and making quick decisions in a fast-paced industry.

Benefits

• Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Matching 401(k) program to invest in your future.
• Employee Resource Groups to build relationships and find community.
• Office-wide engagement activities, team events, happy hours, and more.
• Casual dress code—leave the suit and tie at home.
• Conveniently located in San Antonio, TX, 15 minutes from downtown off NE Loop 410 and Austin Hwy.
• Free on-site parking, including covered parking and electric vehicle charging stations.
• Free coffee to start your morning.
• Free counseling sessions through our Employee Assistance Program.
• Paid company holidays, vacation time, and wellness days.
• 100% paid parental leave for new parents.
• Referral Program—get paid to work with your friends.
• Relocation assistance for non-local candidates.

Culture

We’ve been recognized as a top workplace by Inc., Fast Company, Fortune, and others, earning accolades like Top Workplaces and Great Place to Work. Our award-winning culture keeps us connected and invested in shared success while having fun along the way. Our employee-founded resource groups—including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute, and Unidos—create communities within Arrive’s walls.