Senior Brand Protection Manager

About the role

Join our Legal team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day.

Department

Legal - Shared Services

Work Location

Plano, TX, Hybrid (work 3 days onsite)

Schedule

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What You Will Be Doing

• Develop, implement, and manage Helen of Troy’s global brand protection strategy.
• Identify key risks across product lines, geographies, and distribution channels.
• Develop and maintain enforcement protocols, escalation frameworks, and best practices.
• Manage monitoring and enforcement activities across eCommerce platforms (e.g., Amazon, Walmart Marketplace, eBay, Alibaba, social media).
• Partner with IP AGC to implement takedown programs for counterfeit, knockoff, and unauthorized listings.
• Coordinate with Brand Teams to use platform-specific brand protection tools (e.g., Amazon Brand Registry, etc.).
• Analyze trends in online infringement and recommend proactive enforcement measures.
• Serve as primary liaison for external brand protection vendors (e.g., SIPI/Authentix, React, or similar providers).
• Evaluate vendor performance and service levels to ensure alignment with company goals.
• Assess and recommend new tools, technologies, and vendors to improve enforcement capabilities.
• Manage vendor budgets and contracts in collaboration with Legal and Brand Teams.
• Partner with internal and external counsel on IP enforcement activities.
• Support the drafting, review, and issuance of cease-and-desist letters and other enforcement communications.
• Aid in developing internal training materials related to brand protection and IP enforcement.
• Work with customs and enforcement agencies where applicable.

Skills Needed To Be Successful In This Role

• Strong working knowledge of Trademark, Copyright, and brand protection principles.
• Expertise in online enforcement tools and marketplace ecosystems.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work cross-functionally and influence stakeholders.
• High attention to detail and ability to manage multiple priorities.

Minimum Qualifications

• Bachelor's degree
• 7+ years of experience in brand protection, IP enforcement, anti-counterfeiting, or related field.
• Experience managing online marketplace enforcement programs.
• Background working with third-party enforcement vendors (e.g., Authentix, React, or similar).
• Familiarity with global IP enforcement and anti-counterfeiting practices.
• Experience in consumer products, retail, or eCommerce industries preferred.

Preferred Qualifications

• Advanced degree (JD, Masters, or similar).
• Experience working in-house within a global consumer brand (familiarity with beauty, wellness, or household product industries a plus, but any consumer segment).
• Success in establishing/expanding brand protection programs at scale across multiple categories of products and/or regions.

Benefits

• Salary + Bonus
• Healthcare
• Dental
• Vision
• Paid Holidays
• Paid Parental Leave
• 401(k) with company match
• Basic Life Insurance
• Short Term Disability (STD)
• Long Term Disability (LTD)
• Paid Time Off (PTO)
• Paid Charitable (volunteer) Leave
• Education Assistance

Equal Opportunity/Affirmative Action Employer

We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.