Senior Brand Manager

About The Company

Founded in 2016, Pitted Labs is a leading e-commerce agency that helps brands grow and win on Amazon, Walmart, TikTok, DTC, and other major marketplaces. We partner with brands ranging from early-stage startups to Fortune 500 companies, supporting them through critical growth phases and helping them become category leaders and #1 best sellers. Our work spans strategy, execution, and operational support, all grounded in deep marketplace expertise and a high bar for service. We pride ourselves on working with exceptional brands, solving complex problems, and delivering results that materially impact our clients’ businesses.

Job Summary

As a Senior Brand Manager, you will own the strategic direction and performance of high-profile client accounts. You’ll develop and execute comprehensive Amazon strategies, manage cross-functional initiatives, and deliver measurable growth for our clients. This role requires a strong understanding of the Amazon, Walmart, and other e-commerce ecosystems, exceptional project management skills, and a passion for building lasting client relationships.

Key Responsibilities

• Develop and implement comprehensive marketplace strategies to drive sales growth, profitability, and brand visibility for key client accounts.
• Manage end-to-end marketplace operations, including SEO, content optimization, promotions, and inventory planning, while collaborating closely with the advertising team, who will handle the technical aspects of advertising (PPC).
• Serve as the primary point of contact for clients, providing strategic insights, performance updates, and proactive recommendations.
• Analyze data to identify trends, opportunities, and areas for improvement, delivering actionable insights to optimize performance.
• Collaborate with internal and external partners to execute strategies and meet client goals.
• Stay ahead of e-commerce marketplace trends, algorithm updates, and best practices to ensure clients maintain a competitive edge.
• Support all team members, fostering a culture of growth, collaboration, and continuous learning.
• Prepare and deliver regular performance reports, both written and verbal, to clients, summarizing key metrics, insights, and strategic recommendations.

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field. MBA is a plus.
• 5+ years of hands-on Amazon and/or Walmart account management experience, preferably in an agency setting.
• Proven track record of driving revenue growth and improving brand performance on marketplaces.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Expertise in Amazon Seller Central, Vendor Central, Seller Center, and advertising platforms.
• Exceptional client management, communication, and presentation skills.
• Ability to manage multiple projects, prioritize effectively, and thrive in a fast-paced environment.
• Proficiency in Excel, data analytics tools, and project management software.

Why Work at Pitted Labs?

• Unlimited PTO
• Competitive salary
• Health, dental, and vision insurance 100% covered for employees
• Flexible work environment (hybrid/remote options)
• Opportunities for professional development and growth
• A collaborative, fun, and innovative team culture