Senior Brand Manager - Ecommerce
About the role
Acosta Connected Commerce is seeking an experienced Senior Brand Manager to lead the strategy, growth, and day-to-day management of enterprise-level clients on Amazon. Acosta Connected Commerce is a full-service marketing and account management e-commerce agency for brands, manufacturers, and sellers on Amazon. The Senior Brand Manager will set and steer strategic priorities, manage account performance and profitability, and translate complex business needs into clear, actionable plans. This person must be equally comfortable developing executive-level recommendations, presenting to C-suite leaders, negotiating with Amazon, and working hands-on within Vendor/Seller Central to resolve issues and drive execution. The ideal candidate is a confident client leader who can adapt their communication and selling style across various client, customer, cross-functional and executive stakeholders. They are highly organized, commercially minded, data-driven, and comfortable navigating ambiguity, change, competing priorities, and the fast pace of managing multiple complex client businesses.
Responsibilities
Client Strategy and Leadership: Serve as the senior strategic partner for enterprise-level clients, building trusted relationships across various stakeholders, including Brand Management, Sales, Marketing, Finance and executive leadership; set, sell, and steer strategic priorities and joint business plans based on each client’s business objectives, Amazon performance, financial goals, and growth opportunities; develop and recommend short- and long-term Amazon sales, marketing, and merchandising strategies designed to achieve client sales, profitability, and conversion goals; build business cases and investment recommendations that connect growth opportunities to expected financial and commercial outcomes; adapt communication and influence style across different roles, personalities, and levels of seniority, from day-to-day contacts to C-suite executives; lead executive-level business reviews, annual planning sessions, and top-to-top meetings with clients and Amazon; translate complex data, challenges, and opportunities into concise recommendations, clear decisions, and actionable plans; identify opportunities to expand client relationships, improve retention, and increase the value delivered by Acosta Connected Commerce; maintain a proactive communication cadence that keeps clients engaged and aligned on priorities, performance, risks, decisions, and next steps.
Amazon Business Management: Lead the day-to-day and strategic management of complex Amazon Vendor and Seller Central businesses; build and manage relationships with Amazon Vendor Managers, Vendor Services, and other Amazon stakeholders; represent clients in Amazon meetings, negotiations, planning sessions, and business reviews; lead annual accrual and trade-term negotiations in partnership with clients and internal stakeholders; own account-level business performance, including sales