Senior Branch Manager

Major Responsibilities

• Drive customer service and satisfaction for ES Customers
• Manage and own P&L for service sales, service, rental, and parts operations for branch locations within the assigned territory
• Develop and implement strategic sales plans to achieve regional targets and drive revenue growth
• Maintain an up-to-date knowledge of generator system technology, including competitor products and strategies
• Work with VP/GM on annual operational strategy initiatives to ensure they are completed on time and within budget
• Ensure staff follow EH&S regulations, while fostering a culture of overall safety first
• Foster collaborative, customer-focused and team culture and drive accountability through performance management
• Recruit, train, and develop high-performing teams across sales and service functions
• Manage office personnel, facilities, rental fleet, and associated assets
• Participate in the operational leadership development program with the VP/GM by providing guidance, mentorship coaching, and training of Service Managers at each Branch location assigned by the VP/GM
• Lead selected leadership training relating to cultural development, process (ISO) documentation, and strategy initiatives across the enterprise
• Monitor sales metrics, operational KPIs, and report on performance against targets; ensuring revenue and operating income are met
• Set operational objectives that align with company strategy
• Oversee ERP and CRM system usage to ensure documentation and reporting is complete and accurate
• Support the development of processes and procedures that align with the financial and operational goals of the company
• Ensure the operational teams are continuously operating following the written process documents and providing feedback for continuous improvement

Minimum Job Requirements

• Education: Bachelor’s degree, or equivalent in associated field
• Certification/License: Not specified
• Work Experience: 5+ years of operations management experience, 5+ years of management experience with direct reports
• Knowledge/Skills/Abilities: Computer literacy, advanced knowledge of power generation parts and service industry, mechanical and technical aptitude, time management skills, proven interpersonal skills, ability to operate a forklift vehicle, ability to handle high-pressure situations, basic math skills for computing percentages, multipliers, sales tax, and totals on parts orders

Preferred Job Requirements

• Education: Advanced degree in Business Management
• Certification/License: Not specified
• Work Experience: Experience as a Technical Supervisor in an Industrial application/setting
• Knowledge/Skills/Abilities: Working knowledge of business enterprise systems (ERP), proficiency in schematic and service documentation, proficiency in financial oversight and understanding including budgets, forecasting models and general ledgers

Compensation

Energy Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Target Comp is $136,000-$170,000. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

Benefits

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays and 401(k) retirement benefits.