Senior Branch Manager

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, provides best-in-class products, service and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce, with approximately 36,000 associates across 1,700 locations.

About the role

Senior Branch Manager for the Tampa, FL location specializing in Fire Protection Products and services. This position leads local operations including a will call counter, inside sales team, fabrication production facility, and warehouse. The successful candidate will establish relationships with customers, vendors and associates to grow sales of all fire protection products including pipe, valves, fittings, tools, fabrication and design services.

Reports to Area Manager. Direct oversight of approximately 10 associates.

Responsibilities

• Provide leadership for the organization’s customer-facing associates and branch functions
• Develop a team with focus on customer service, policy and strategy implementation
• Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
• Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
• Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
• Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
• Perform all work in accordance with established safety standards and adhere to all safety policies, rules, regulations and procedures

Qualifications

• 3+ years leadership/management experience preferred but not required
• Prior industry experience strongly preferred
• Ability to lead and empower individuals and teams
• Ability to organize, prioritize, multi-task and effectively lead through stressful situations
• Proven track record using data and metrics to implement effective solutions
• Demonstrated success in problem solving and delivering results
• Strong written and verbal communication skills
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Pay

Monthly salary range: $7,383.34 – $11,816.67. This role is bonus or incentive plan eligible. Starting wage may be higher in certain locations based on local or state wage requirements.