Senior Banking Wire Operations Representative (On-Site)

About Us

As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We foster an inclusive, people-first culture that has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We are passionate about creating an environment where all feel welcome, supported, and empowered to innovate and reach their full potential.

Responsibilities

• Work the wire transfer system queues to keep large volumes of high-dollar funds flowing quickly, accurately, and in compliance with federal regulations
• Perform application and general ledger balancing and reconciliation
• Research and clear Fed adjustments and other out-of-balance conditions
• Research and clear customer out-of-balance issues
• Process incoming and outgoing ACH files, including returns and exceptions
• Process un-posted transactions and returned deposited items
• Process and reconcile positive pay exceptions
• Perform other miscellaneous duties assigned by the Operations Supervisor

Requirements

• High School Diploma or equivalent (Bachelor’s degree preferred)
• 3-5 years of experience in high-volume wire operations required
• 4-6 years of experience in a Financial Institution or Banking operations environment preferred
• Experience using banking platform systems
• Knowledge of funds transfer payment processes including Fedwire, SWIFT, OFAC, and general banking procedures
• Strong verbal, listening, and written communication skills
• Ability to work effectively in a multi-task, high-volume environment
• Self-motivated and results-oriented
• High degree of patience and problem-management techniques to resolve issues
• Good organizational skills with the ability to multi-task, prioritize, and follow up

Pay

Pay Range: $26.88 - $35.83 hourly. This range is a reasonable estimate of the base pay at the time of posting. Pay is based on job-related knowledge, skills, experience, business requirements, and geographic location.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• 401k retirement plan
• Paid time off (PTO) and paid sick leave
• Employee stock purchase plan

First American is an equal opportunity employer and fosters an authentic, inclusive workplace for all employees. We support and embrace individuality as key to our success.