Senior Associate, Technology and Innovation, GISI Ignite

Primary Roles and Responsibilities

• Support client engagement activities, including research, stakeholder interviews, and workshop preparation
• Aid in identifying operational challenges and digital transformation opportunities
• Contribute to developing insights and recommendations for clients
• Support the development of innovation concepts and digital transformation solutions
• Conduct research on emerging technologies and support evaluation of tools and platforms
• Assist with requirements gathering, process mapping, and documentation
• Contribute to development of prototypes or proof-of-concept solutions
• Assist in managing project tasks, timelines, and deliverables across engagements
• Support coordination across teams, vendors, and stakeholders
• Track progress, risks, and dependencies, escalating issues as needed
• Contribute to development of client deliverables and presentations

Collaboration & Team Contribution

• Work collaboratively with cross-functional teams including engineering, analytics, and operations
• Contribute to team knowledge development, tools, and internal resources
• Support junior peers or interns as appropriate

Analysis, Insights & Reporting

• Conduct data analysis and research to inform project deliverables
• Support preparation of reports, business cases, and presentations
• Contribute to insights on market trends, client needs, and emerging technologies

Essential Criteria

• 4–6 years of experience in consulting, digital transformation, technology, or business analysis-related roles (reduced from Manager-level expectation)
• Bachelor’s degree in Engineering, Business, Technology, or a related field
• Foundational understanding of digital technologies (e.g., AI, data platforms, automation)
• Experience supporting projects, conducting analysis, and working in team-based environments
• Strong analytical and problem-solving skills with a structured approach
• Comfortable operating in a fast-paced, project-based environment
• Strong communication skills and ability to translate technical concepts into clear outputs
• Proactive, curious, and motivated to learn new technologies and sectors
• Familiarity with business process mapping and requirements gathering
• Experience with tools such as Power BI, Tableau, Excel, or similar
• Experience with collaboration and prototyping tools (e.g., Miro, Figma, PowerApps) is a plus
• Understanding of Agile or design thinking methodologies is preferred