Senior Manager, Technology and Innovation, GISI Ignite

Client Engagement & Advisory

Cultivate and expand trusted relationships with mid- to senior-level client stakeholders internal and external to GISI operating companies.
Architect and oversee complex, multi-phase solution discovery activities including interviews, workshops, and field assessments to surface operational challenges and transformation needs.
Identify cross-company and sector patterns, strategic themes, and high-impact digital transformation and innovation opportunities and provide recommendations for new services, offerings and ways of working.

Solution Design & Innovation Delivery

Lead strategy and development of innovation concepts, digital transformation pathways, and solution requirements, translating business needs into actionable solutions.
Evaluate and advise on technology acquisition and delivery pathways, shaping the organization’s innovation and digital transformation roadmap and investment priorities.
Evaluate and devise strategies that account for people, process, technology, and governance components for each engagement.
Conceptualize and deliver proof of concept solutions and prototypes to garner client buy-in and to translate concepts into actionable software or data products.

Program Management & Execution

Provide strategic direction and lead day-to-day delivery of client innovation engagements, coordinating workstreams across GISI operating companies, technical teams and vendors.
Oversee detailed project plans, manage dependencies, track milestones, and ensure alignment with client expectations, coordinating with technical delivery and vendor teams as needed.
Engage with high level stakeholders on change management strategies and oversee their implementation, working closely with internal and external stakeholders.
Identify risks, issues, and mitigation strategies, escalating complex challenges appropriately.
Establish mechanisms to ensure quality and consistency in deliverables and client communications.

Team Leadership & Collaboration

Performance Monitoring, Reporting and Knowledge Sharing
Lead client-ready deliverables including strategic recommendations, assessments, business cases, process maps, and solution architectures.
Define and measure client engagement KPIs, client satisfaction, and initiative outcomes to inform future phases of work.
Feed market intelligence and lessons learned into GISI’s innovation roadmap and strategy, anticipating market shifts and proactively positioning GISI.
Represent GISI in client briefings, industry forums, and thought leadership opportunities.

Essential Criteria

• 10+ years of experience in business consulting or technology strategy and delivery in a professional services organization
• Master’s degree in Engineering, Business, Technology, or related field preferred
• Proven experience leading client engagements and delivering complex solutions
• Strong communication, facilitation, and stakeholder management skills
• Demonstrated knowledge in emerging technologies and innovation methodologies including familiarity with AI, automation, and data integration platforms
• Proven ability to lead workstreams, manage client interactions, and deliver complex, cross-functional initiatives

Core Abilities Required

• Demonstrated track record of solving complex, enterprise-level challenges through innovative, systems-based approaches
• Proven ability to cultivate relationships and serve as a trusted advisor to internal and external clients, providing recommendations and solutions that produce business value
• Demonstrated comfort leading projects across diverse industries and ability to engage with stakeholders with varying technical backgrounds
• Leads engagements fluidly between strategic framing and hands-on delivery, providing clarity, structure, and direction to teams and clients
• Thrives in multi-stakeholder environments, translating diverse inputs into coherent solutions and action plans
• Inquisitive mindset, creative, and desire to take initiative to learn new industries systems, technologies, and skills and how they can be applied