Senior Associate, Sales Strategy & Operations

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.

We are looking for a Senior Associate in Sales Strategy and Operations to:

• Develop strategic plans to accelerate our acquisition of US restaurants at scale.
• Leverage data tools (e.g. SQL, Tableau) and CRM systems (e.g. Salesforce) to help enhance sales productivity in targeting and closing the most valuable merchants.

You’ll partner closely with our sales, selection, operations, product, and analytics teams to build the foundation for success.

About the Role

We are looking for a Senior Associate to build and execute the Sales strategy for US Pre-Sales Rx. You will work closely with internal stakeholders (Sales, Marketing, GTMT, Product, Finance, and more!) to acquire, retain, and grow Merchants at scale. You will report into the Senior Manager of Pre-Sales S&O.

Responsibilities include developing go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation, and pipeline analytics. You will sit at the center of our revenue generation engine—this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them.

Responsibilities

• Build – develop and drive the future of US Pre-Sales Restaurant Acquisition.
• Experiment – scope tests and experiments on everything from adoption to optimization.
• Implement – drive tactical day-to-day operations and implement efficient improvements to optimize business impact.
• Influence – work with our Merchant, Product, Engineering, Operations, and Sales teams to scale business impact.

Requirements

• 2+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics, or related experience with a track record of leading initiatives and hitting goals.
• Strong cross-functional business experience, project management, and communication skills.
• Comfortable working with large data sets + modeling in Excel / Google Sheets, advanced proficiency in SQL, and well-versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems.
• Willing to roll up your sleeves and flex up or down as needed—“humble doer.”
• Bachelor’s degree or higher.
• Ability to map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment.
• Experience building in AI tooling (e.g., Claude, ChatGPT, etc.) and shipping real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business.
• Systems-thinking mindset—treating every broken process as a build opportunity and every data gap as a use case waiting to be deployed.

This is an AI-native operating environment where you are expected to build, test, and iterate continuously.

Pay

The national base pay range for this position within the United States, including Illinois and Colorado, is $87,000—$128,000 USD. The successful candidate’s starting pay will fall within this range and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. In addition to base salary, the compensation for this role includes opportunities for equity grants.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits and commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act).
• 11 paid holidays.
• Medical, dental, and vision benefits.
• Disability and basic life insurance.
• Family-forming assistance and a mental health program.

Schedule

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).