Senior Associate - Private Client Group

About the role

This role involves supporting large cross-border outsourcing projects related to employment-based processes such as HR policies, benefits, retirement plans, and relocation services. You will oversee day-to-day services within the global HRS practice, coordinate with third-party providers, and mentor bilingual staff, primarily serving Japanese and Korean organizations. Your responsibilities include developing service models to ensure high client satisfaction and managing client relationships, particularly supporting Japanese and non-Japanese executives and their families during international relocations.

Qualifications

• At least three years of recent HR support and administrative experience
• Bachelor's degree from an accredited institution
• Knowledge of employment compensation, international transfer support, and working with third-party providers
• Familiarity with payroll, HR systems (Workday, PeopleSoft, SharePoint, Taleo), and proficiency in Microsoft Office
• Fluent in English and Japanese and/or Korean
• Self-motivated with the ability to work independently and in teams

Key duties include

• Supporting and overseeing outsourcing engagements related to cross-border employment processes
• Managing client interactions and ensuring service quality
• Mentoring staff and coordinating with external providers
• Supporting international employee relocations and HR compliance