Senior Assistant Vice President for Technology

About the role

The Department of Information Services at SUNY Downstate Health Sciences University is seeking a full-time Assistant Vice President.

Responsibilities

• Be responsible for providing executive leadership and management, establish best practice technical guidelines for the IT functional units.
• Direct the development of the network/telecom infrastructure and operations strategy and provides executive participation in strategic partner relationship management.
• Commit to growing and transforming the workforce culture, applies their experience in developing new capabilities, while serving as an effective coach and developer of talent.
• Provide overall leadership, direction, and project management to ensure cost-effective design, development, engineering, integration, implementation, testing, and maintenance of new infrastructure computing architecture systems in support of business objectives and requirements.
• Foster a culture of continuous improvement to improve quality, efficiency and standards across IT infrastructure and services.
• Develop engineering/technical strategy, associated KPI dashboards, and continuously improve methods, systems, and processes in a complex and rapidly changing environment to improve customer satisfaction and ensure continuous process improvement for the SUNY Downstate Health Sciences University.
• Ensure the system is built for disaster situations at an acceptable cost.
• Implement and oversee the change/release control management process to ensure the integrity of IT Service delivery and business continuity campus-wide.
• Work closely with the Information Security Officer on the protection of data across our enterprise.
• Oversee the integration strategy and direction while working closely with BioMed on the medical device integration with the infrastructure to allow for streamlined, efficient patient care.

Qualifications

• Bachelor's Degree in Computer Science or a related field.
• 7+ years of experience in a hands-on technical support or developer role.
• 5+ years of progressive experience in managing technology operations with knowledge and experience of IT Service management in a Healthcare, Education and Research environment.
• Excellent organizational, written, oral communication, analytical, team building, management and organizational skills.
• Extensive expertise in computer hardware, software, systems, and applications across all portfolio areas.
• Outstanding knowledge of cloud computing, cost optimization strategies, emerging technologies, and artificial intelligence.
• Strong skills in relationship management and overseeing performance.
• Thorough understanding of the organization's objectives and goals.
• Excellent grasp of business operations and principles, including ITIL processes.
• Remarkable interpersonal abilities focused on active listening and thoughtful questioning.
• Capable of presenting complex ideas and technical issues in clear, user-friendly language to both non-technical staff and senior leaders.
• Skilled at prioritizing and executing tasks effectively in high-pressure settings.
• Able to collaborate deeply with IT professionals and then provide concise, informative updates to management.
• Well-versed in technologies commonly used and supported within the healthcare and higher education sectors.