Senior Analyst, Product (Remote)

About the role

The Senior Analyst in Product Analytics will play a pivotal role in driving innovation and making a tangible impact through data-driven insights. This role collaborates closely with senior leaders on exciting business problems, analyzing product and site funnels, designing experiments, and sharing domain expertise.

Responsibilities

• Collaborate with senior leaders on business problems, shaping the team's strategic direction and aligning across Product, Engineering, Design, and Finance.
• Analyze all aspects of ezCater’s product and site funnel, identifying points of friction and opportunities, and delivering a prioritized roadmap.
• Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy.
• Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration and optimization.
• Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver tangible customer impact.
• Root cause changes to business performance, partnering with stakeholders to deliver upon north star metrics and achieve organizational goals.
• Navigate trade-offs with imperfect data while working with data platform peers to improve data quality and governance.
• Leverage AI to accelerate analytics throughput and expand your blast radius.
• Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth.

Requirements

• 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce.
• Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (Python preferred).
• Proficiency in site analytics and experimental test design.
• Effective communication skills to convey data insights across different audiences.
• Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders.
• Strong organizational skills, time management, and multitasking capability.

Qualifications

• Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable.

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Employee meal program
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• A tremendous amount of responsibility and autonomy
• Wicked awesome co-workers
• Employee meal program (when you’re in our office)

Pay

The national total target cash compensation range for this position, including base salary and bonus target, is $120,000–$146,000 annually. Final offer amounts are determined by multiple factors, including prior experience, expertise, and region, and may vary from the amount above.

Schedule

This role offers a flexible schedule, allowing for remote work from the ezCater Boston office, home, or a combination of both, with occasional travel required.