Senior Alarm Systems Technician (Experience Required)

About the role

We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Responsibilities

• Predictable schedule & work-life balance: Monday–Friday, 8:00 AM–5:00 PM; weekend work is rare
• Overtime & on-call opportunities: Join the on-call rotation after 60 days (typically one week at a time)
• Company-provided resources: Vehicle, gas card, cell phone, and laptop provided — no personal vehicle required
• Autonomy in the field: Once trained, you’ll be trusted to manage your schedule and service calls independently
• Career growth: Annual performance-based increases and ongoing training opportunities
• Stability & long-term careers: Many Vector technicians build decades-long careers here

What You’ll Do

• Perform service, troubleshooting, and inspection of alarm, access control, and CCTV systems across commercial and residential environments
• Diagnose and resolve issues on wired and wireless alarm systems, including both legacy and modern panels
• Trace, test, and repair wiring and system components to restore functionality efficiently
• Service and support systems including: Alarm panels (Qolsys, Honeywell VISTA, DSC, DMP, 2GIG, Ademco), Access control (Alarm.com, Brivo), CCTV and camera systems, Card access systems
• Conduct system testing and inspections to ensure reliability and compliance
• Maintain clean, safe, and organized job sites during service visits
• Communicate clearly with customers, explaining issues and system functionality in a professional manner
• Collaborate with leadership and team members on more complex service needs

Requirements

• 4+ years of experience in the alarm and security integration industry
• At least 2+ years of life safety and/or home automation experience
• Proven experience troubleshooting alarm systems and working with wired infrastructure
• Hands-on experience with: Alarm panels, contacts, and system components, CCTV and camera systems, Card access systems
• High School Diploma or equivalent
• Valid driver’s license with a clean driving history
• Strong ability to trace wiring, diagnose issues, and work independently in the field
• Professional communication skills and customer-first mindset
• FASA/BASA Certification

Qualifications

• Nice To Have (Bonus Points): Experience with fire systems (Potter, Fire-Lite, Silent Knight)
• Nice To Have (Bonus Points): Additional industry certifications (NICET, ESA, etc.)