Senior Alarm Technician - Security Systems & Low Voltage Installation

About the role

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Responsibilities

• Install/service residential and/or commercial systems: Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision
• Troubleshoot more complex systems and network issues and work with basic integration
• Run and fish wires in a concealed manner
• Set up and communicate system functionality to customer and answer questions
• Keep job site clean & organized so work can be performed in the safest manner possible
• Employ basic logic skills to move an issue to resolution
• Train and mentor technicians: Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors
• Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems

Requirements

• High School Diploma or equivalent
• 3 – 5 years of field experience or equivalent technical education or certification - preferred
• 2 years of life safety and home automation equipment experience - preferred
• Valid driver’s license with an acceptable driving history
• ESA Certified Alarm Technician Level 2 or equivalent - preferred
• NICET Fire or Video Level 1 - preferred
• Ability to effectively communicate with various individuals professionally to provide superior customer service
• Ability to understand the technical functionality of various systems learned online and/or via hands-on instruction
• Ability to learn and demonstrate proficient understanding of the hardware and panel writing of the required manufacturers

Qualifications

• High School Diploma or equivalent
• 3 – 5 years of field experience or equivalent technical education or certification - preferred
• 2 years of life safety and home automation equipment experience - preferred
• Valid driver’s license with an acceptable driving history
• ESA Certified Alarm Technician Level 2 or equivalent - preferred
• NICET Fire or Video Level 1 - preferred
• Ability to effectively communicate with various individuals professionally to provide superior customer service
• Ability to understand the technical functionality of various systems learned online and/or via hands-on instruction
• Ability to learn and demonstrate proficient understanding of the hardware and panel writing of the required manufacturers

Skills

• Experience installing alarm systems, security systems, running low voltage wiring, installing CCTV systems, or working in structured wiring or new construction environments
• Enjoy mentoring other technicians or sharing your technical expertise

Benefits

Includes: Competitive compensation with incentive eligibility, Medical, dental, and vision coverage, Company paid life and AD&D insurance, Company paid short- and long-term disability, Voluntary benefit products, 401k retirement savings plan, Flexible Spending Account, Paid time off for vacation, sick days and floating holidays, Tuition reimbursement, Employee Assistance Program (EAP)

Pay

Competitive compensation with incentive eligibility

Schedule

Not specified

Vector Security

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values: Win as a team, Do the right thing, Make a difference every day, Get it done, Think big. If you share these ideals, we’d love to hear from you!

We are a Drug-Free Workplace

We are an Equal Opportunity Employer