Senior Fire Alarm Service Technician

Responsibilities

• Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment.
• Service Technicians will have the ability to program fire alarm systems or have experience with programing low voltage systems including fire alarm, access control, security or CCTV.
• Frequently resolve problems through research of multiple alternatives.
• Communicate and effectively interact with other contractors and building owners.
• Participate in weekly on call rotation.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
• Afford customers on site with all questions and concerns in a timely and professional manner.
• Effectively communicate project status to management.
• Complete all appropriate company paperwork as required.

Qualifications

• Valid driver's license with a clean driving record.
• Applicants must meet requirements in relation to background and driving record.
• Must be proficient in the use and application of industry related equipment including MS Office.
• Must have excellent communications skills, using tact and diplomacy when dealing with customers.
• Regular, reliable, predictable attendance.
• Minimum of 2 years of experience in the Fire Alarm/Low Voltage industry.

Physical Requirements

• Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.

Benefits

• Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts.
• Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan.
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.