Senior Administrative Coordinator
About the role
We are seeking a Senior Operations Specialist who provides business-focused procurement processes services and continuously strives to improve them. They participate in meeting service KPIs, executing diverse and time-sensitive activities, considering compliance, quality, and efficiency of delivery. They develop relationships with local stakeholders and may lead or provide support to other team members in resolving operational issues within their process expertise.
Responsibilities
- Manages and guides team members to achieve established objectives
- Provides procurement processes service delivery as per scope to meet specific KPIs
- Sustains a proactive working attitude towards Client/Users
- Maintains a proactive working attitude towards Client/Users
- Manages relationships with stakeholders
- Maintains process adherence across work perimeter and escalates concerns as needed
- Collaborates with junior professionals in following processes and problem-solving
- Identifies, reports, and participates in process improvements implementation
- Performs daily activities properly and timely in accordance with procedures and KPI targets
- Provides customer-focused service towards the Stakeholders, reacting to Client/Users requests and queries in a timely fashion
- Provides subject matter expertise to other team members as needed
- Acts in alignment with overall procurement policies and processes
- Continually strives to simplify, standardize, and improve processes
- Supports and executes transformation projects
Requirements
- 3+ years of experience working within operations and experience within operations
- Strong communication and presentation skills, able to engage both technical and business stakeholders
- Willingness to learn and grow within a collaborative team environment
- Ability to travel to support client engagements and business development activities
- Monitor market trends and customer feedback to help enhance solutions and services
Skills
- Strong communication and presentation skills, able to engage both technical and business stakeholders
- Willingness to learn and grow within a collaborative team environment
- Ability to travel to support client engagements and business development activities
- Monitor market trends and customer feedback to help enhance solutions and services
Benefits
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F)
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Pay
The base compensation range for this role in the posted location is $78,500 - $134,800. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Schedule
Details regarding the schedule are not specified in the job posting.