Senior Administrative Assistant

About the role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Responsibilities

• Coordinate, implement and support the day-to-day activities needed to effectively execute clinical programs, special projects and research initiatives.
• Provide a wide variety of high-level administrative and project management support for the Clinical Program Manager to ensure applicable program requirements, operational processes and fiscal responsibilities are met.
• Serve as a liaison for internal departments and external partners to ensure optimal customer service and operational success of program initiatives.
• Perform general and high-level clerical duties including administrative coordination and project management support of program(s) impacting employees, partners and executives at various levels.
• Schedule, coordinate, and plan logistics (materials, facilities, equipment, food, attendee logs, etc.) for program-related appointments, meetings, events and classes using Outlook or other necessary calendar tools.
• Maintain effective ongoing communication for program requirements including in-bound and out-bound calls, contacts for scheduling, surveys/screenings and reminder letters.
• Complete effective data entry into software applications for program reporting and tracking requirements.
• Coordinate and collect data and prepare reports used by management and executive leaders to evaluate program effectiveness.
• Create, modify and prepare various documents using Microsoft Office products including Word, PowerPoint, Excel and Outlook.
• Attend required meetings and participate in special committees as needed.

Requirements

• High School Diploma/GED
• 2+ years of customer service experience
• Intermediate level of proficiency in Microsoft Office applications including Excel, Word and Outlook
• Access to reliable transportation and valid US driver’s license

Preferred Qualifications

• Associate’s Degree in business, education, or healthcare field
• Bilingual (English/Spanish)

Pay

The hourly pay for this role will range from $20 – $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Benefits

In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).