Senior Account Sales Representative (Bilingual Spanish)

About the role

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Generates incremental revenue from existing customers by adding new/additional services or upgrades
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policy and guidelines

Requirements

• Minimum of 1 year experience in sales or customer service
• Valid driver's license with a satisfactory driving record within Company required standards

Qualifications

• High School Diploma or equivalent work experience
• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to read, write, speak and understand English
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Ability to complete documentation accurately
• Ability to build mutually beneficial relationships with all management at assigned properties
• Ability to communicate orally and in writing in clear and straightforward manner
• Ability to maintain confidentiality
• Ability to deal with the public in a professional manner

Skills

• Ability to maintain high level of self-motivation
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Ability to prioritize and organize effectively
• Ability to use personal computer and software applications
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Bilingual: Spanish

Benefits

• Comprehensive pay and benefits package
• Competitive starting wages with opportunities to increase your earnings as you grow
• High-quality and affordable health and insurance benefits
• Market-Leading Retirement Plan
• Employee Stock Purchase Plan
• Free & Discounted Products
• Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more

Pay

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Schedule

Variable hours: may include weekends, holidays, and split days off