Senior Account Manager (Enterprise / Strategic Accounts)

What You’ll Do

• Manage and expand a book of enterprise/strategic accounts
• Own executive relationships and day-to-day account leadership
• Drive renewals, upsells, and expansion revenue
• Build and execute strategic account plans
• Partner with Sales, Product, Analytics, and Delivery to deliver outcomes
• Ensure strong onboarding, adoption, and ongoing value
• Monitor account health, forecast revenue, and keep CRM current

Requirements

• 5+ years in enterprise/strategic account management
• Proven ability to manage complex, high-value relationships
• Strong track record in renewals and expansion conversations
• Executive presence + excellent stakeholder management
• Comfortable cross-functionally in fast-paced teams
• CRM proficiency (Salesforce, HubSpot, or similar)

Compensation

• Commission-based, tied to renewals and account growth
• Base or draw may be available depending on experience

Why Join

Lead long-term enterprise partnerships and help shape client success and revenue strategy as we scale.

Digital Factory is an Equal Opportunity Employer