Senior Account Manager, Commercial Lines

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions and unrelenting advocacy.

The Opportunity

The Senior Account Manager will handle specialized and complex books of business, demonstrate leadership, and mentor less-experienced colleagues. They will manage client relationships, maintain electronic records, and train team members.

Duties & Responsibilities

• Service day-to-day client needs, including handling calls, emails, and communications related to coverage questions, policy changes, payments, cancellations, etc.
• Manage the renewal process, including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation to producer and client, and invoicing.
• Review quote documents to ensure all insurance requirements are included.
• Ensure client satisfaction and delegate work to Associate Account Managers I and II as needed.
• Maintain relationships with underwriters and negotiate coverage.
• Set up and maintain electronic records, and train, mentor, and collaborate with team members.

Qualifications

• High School or equivalent P&C Insurance Producer License
• Six or more years of insurance brokerage or property casualty insurance experience in account management role
• Construction experience preferred

Knowledge / Skills / Abilities

• Proficiency in training others
• Effective mentoring abilities
• Exceptional customer service skills
• Strong reading comprehension and analysis skills
• Strong data entry skills
• Strong written and oral communication skills
• Strong organization and follow-up skills
• Proficient in Word, Excel, Outlook, and internet utilization
• Applied EPIC Agency Management System experience preferred but not required

Working Conditions And Physical Demands

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Why Choose HUB?

At HUB, we offer a competitive, exciting, and friendly work environment that positions employees for longevity and success. We provide continuous opportunities for growth and development, and we are committed to offering competitive and flexible benefits options that evolve with your needs.

Department

Account Management & Service

Required Experience

5-7 years of relevant experience

Required Travel

No travel required

Required Education

High school or equivalent

Pay Range

$43-51/hr depending on geographical location and other factors

Benefits

• Comprehensive benefit and total compensation packages
• Health/dental/vision/life/disability insurance
• FSA, HSA, and 401(k) accounts
• Paid-time-off benefits
• Eligible bonuses, equity, and commissions for some positions

Application Instructions

To apply, visit our website and submit your application online. For accommodation requests, contact the US Recruiting Team at (844) 300-9193 or USRecruiting@hubinternational.com.